Driving Customer Success in the Last Mile

When delivery businesses make promises to their customers—DispatchTrack makes sure they deliver. Check out our case studies to learn how.

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More than 2,200 companies around the world rely on us

"Now that we’re through the chaos of the pandemic, we need to redouble our focus on service. For us, it’s all about the productive delivery—and that’s exactly what we get from DispatchTrack."

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"Using DispatchTrack, a major uniform and linen distributor achieved a reduction in time required to reroute a distribution center from 6-10 weeks to just 2 days"

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"DispatchTrack is more than just fleet management, it’s customer satisfaction management. It’s been a game changer."

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"With DispatchTrack, we can make sure our routes are profitable. It makes life a thousand times easier to have all the info right there when you’re routing—and the owners are ecstatic."

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"At ProMed, our top priority is giving our customers what they need to succeed—and that’s exactly what DispatchTrack empowers us to do. The DispatchTrack platform has helped us speed up routing, improve visibility across our deliveries, boost connectivity with drivers in the field, and offer a world-class delivery experience to our customers. The effect is a total digital transformation of our last mile deliveries"

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"Thanks to DispatchTrack, Edimca has total control of our delivery times."

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"Our experience with DispatchTrack has been overwhelmingly positive. It has met our expectations in terms of improving our operational efficiency and service quality, and we’ve been delighted by its ease of use. In honesty, DispatchTrack has been a game-changer for our business, and we would highly recommend it to others in the industry. We are very excited about unlocking other features of DispatchTrack as we currently only use approx. 60/70% of the functionality that’s available."

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"DispatchTrack's hybrid routing allows us to create more efficient routes in radically less time. And the results were immediate. We boosted our route efficiency, which translated into immediate savings"

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You’re not on your own.

We value our customers and have designed our organization to be true partners in your journey. Our dedicated Customer Success team is prepared to provide a wide range of services to ensure your success with DispatchTrack:


  • Implementation & onboarding
  • Training & retraining
  • Guided change management
  • Best practices and user guidance
  • Recurring check-ins
  • Designated Customer Success engagements
  • 24x7 Customer support
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