We are a global team

When you assemble the right people, on the right mission,
all you have to do is guide the ship.

Map of DispatchTrack office locations


Our History

DispatchTrack was founded in 2010 by entrepreneurs Satish Natarajan and Shailu Satish. In that time, DispatchTrack has grown into the leading right time delivery management solution relied on by 2,000+ companies around the globe.

Photo of DispatchTrack's Founder and CEO, Satish Natarajan

Satish Natarajan
Founder, CEO | LinkedIn »

“The success of DispatchTrack has always been thanks to the incredible team that we’ve assembled. As we expand into new industries and geographies, the talented, hard-working, passionate people we’ve brought together as a company will continue to be our secret to success.”

DispatchTrack’s story begins with two entrepreneurs and a couch. After a smooth experience buying new living room furniture for their home, Shailu Satish and Satish Natarajan were surprised by the complete lack of transparency in the delivery process. They had no idea when their new couch would arrive—and when it did, it was missing a cushion that no one could seem to locate. It quickly became apparent that this was a persistent, industry-wide problem—exactly the kind of problem they’d made careers of solving.

Within months, they were exhibiting an early prototype of DispatchTrack in front of home furnishing retailers. Over the next decade, the company grew into a leading solution provider, solving delivery management challenges for furniture retailers, food and beverage distributors, 3PLs, and many other businesses around the globe. DispatchTrack is still led by its entrepreneur founders and their core team of collaborators.

Photo of DispatchTrack's Co-Founder, Shailu Satish

Shailu Satish
Co-Founder | LinkedIn »

"DispatchTrack was built around the idea that it's worth solving the hard problems that impact people's lives. To this day, that's what motivates us to do what we do."

Our Values

Today, DispatchTrack's guiding principles are the same as those on which the company was founded.


We believe anything that can be optimized, should be optimized. We strive to squeeze out inefficiencies in everything we do.


We prioritize transparency in our own operations, and we aim to help our customers achieve it in theirs by offering them the right tools.

Keep Commitments

Our ethos is simple: keep every commitment you make. When we say we're going to do something, our customers know we mean it.


We've spent 10+ building trust with customers. How? By delivering on commitments and maintaining deep relationships.

Meet Our Teams

DispatchTrack is a truly global and collaborative company, with employees, customers, and partners all over the world. Learn more about our teams in each of these locations:

Join our team!


Leadership Team

DispatchTrack's Leadership Team brings a unique combination to the table: long-time tech entrepreneurs plus experienced furniture industry veterans.

Photo of DispatchTrack's EVP of Sales, Daren Lauda
Daren Lauda
EVP of Sales
LinkedIn »
Photo of DispatchTrack's SVP of Product, Rafael Flores
Rafael Flores
SVP of Product
Photo of DispatchTrack's VP of Finance, Ido Sakal
Ido Sakal
VP of Finance
LinkedIn »
Photo of DispatchTrack's General Manager, Europe, Alex Buckley
Alex Buckley
General Manager, Europe
LinkedIn »
Photo of DispatchTrack's Director of India Operations, Sunanda Gundavajhala
Sunanda Gundavajhala
Director of India Operations
LinkedIn »
Photo of DispatchTrack's VP of Sales, Bob Bauer
Bob Bauer
VP of Sales
LinkedIn »
Photo of DispatchTrack's Director of Sales, KB Madan
KB Madan
Director of Sales
LinkedIn »
Photo of DispatchTrack's VP of Business Development, Eric Clarke
Eric Clarke
VP of Business Development
LinkedIn »

Our Investor

In 2019, DispatchTrack received a $144 million investment from Spectrum Equity. Spectrum is the financial partner of many successful tech companies including GrubHub, GoodRX, Ancestry, and SurveyMonkey. Vic Parker, managing partner for Spectrum, and Adam Gassin, Spectrum principal, are members of the DispatchTrack board of directors, working closely with the leadership team.

Spectrum Equity

Board of Directors

Following our growth transaction with Spectrum Equity in 2019, we added four new members to our Board of Directors:

Photo of DispatchTrack Board Member, Vic Parker
Vic Parker
Spectrum Equity
LinkedIn »
Photo of DispatchTrack Board Member, Adam Gassin
Adam Gassin
Spectrum Equity
LinkedIn »
Photo of DispatchTrack Board Member, Brian McAndrews
Brian McAndrews
LinkedIn »
Photo of DispatchTrack Board Member, Stephen Wurzburg
Stephen Wurzburg
Pillsbury Winthrop Shaw Pittman LLP
LinkedIn »

Partnerships & Associations

National Home Delivery Association
Oracle Netsuite