Real-Time Visibility for Last Mile Logistics

Real-time visibility into field operations and exceptions
See how each route is unfolding in real time
Spot delays, incomplete/abandoned deliveries, and other exceptions and respond immediately
Drivers can upload notes and photographs to document success, incomplete deliveries, customer refusals, etc.

When you have real-time supply chain visibility at your fingertips, you can efficiently manage by exception. We even offer two-way messaging with customers so you can manage situations in real time.

Real-Time Supply Chain Visibility for the Last Mile and Beyond

DispatchTrack is mission control for your last mile deliveries, allowing you to instantly see what’s happening across all your deliveries, regardless of who's fulfilling them.

If there are exceptions, you can immediately get down into the details, including customer data, order information, and status and decide how to handle it. Instantly communicate with the driver and customer, plus view photos and notes uploaded from each stop.

Shipment Visibility at a Glance

Using graphs and color-coded entries, you can see situations as they develop in the field and take action in real time to solve them. An intuitive UI makes it easy to check statuses and drill down to details as needed.

Manage Delays Efficiently

In the fast-paced world of last mile logistics, even the best-laid plans can come undone. With all of the information about the planned route and the exceptions at your fingertips, you can create solutions and communicate them to your drivers in real time.

Two-Way Messaging

Gain total connectivity with customers using DispatchTrack's two-way messaging functionality. We offer you a streamlined interface for chatting with customers in real time to help you resolve situations in the field quickly and easily.

Get the Big Picture

The DispatchTrack shipment visibility dashboard brings all of the data about your deliveries into a single screen. In one glance you can see how the day is going, summarized in streamlined graphics, charts, and graphs. Completed deliveries, exceptions, and failed deliveries are easy to spot and act on.

Another illustration of DispatchTracks shipment visibility dashboard

Drill Down to Details

Knowledge is power—that's why DispatchTrack makes sure you never have to hunt for the delivery data you need. If something’s not going right, clicking on a truck or a delivery expands your view to include everything about that delivery, including the driver’s notes and photographs uploaded in real time.

real time supply chain visibility

Real-Time Visibility Across Mixed Fleets

For each stop and route, you see the customer and driver info, delivery schedule, and whether the delivery is pending, in progress, partially completed, completed, or failed. The drivers’ mobile apps update dashboard statuses in real time. And all this data is available to you in seconds, regardless of whether you're using an owned fleet, 3PLs, or contractors.

real time visibility

Fleet visibility software

Real-time visibility across your operations at a glance

Our shipment visibility dashboard shows you the location and status of every truck and every delivery at a glance. Get the jump on surprises and problems, solve them in real time, and keep your last mile logistics running smoothly.