Driving Customer Success in the Last Mile

When delivery businesses make promises to their customers—DispatchTrack makes sure they deliver. Check out our case studies to learn how.

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More than 2,200 companies around the world rely on us

"Now that we’re through the chaos of the pandemic, we need to redouble our focus on service. For us, it’s all about the productive delivery—and that’s exactly what we get from DispatchTrack."

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"DispatchTrack is more than just fleet management, it’s customer satisfaction management. It’s been a game changer."

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"Our experience with DispatchTrack has been overwhelmingly positive. It has met our expectations in terms of improving our operational efficiency and service quality, and we’ve been delighted by its ease of use. In honesty, DispatchTrack has been a game-changer for our business, and we would highly recommend it to others in the industry. We are very excited about unlocking other features of DispatchTrack as we currently only use approx. 60/70% of the functionality that’s available."

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"What DispatchTrack has continued to do to develop their product has been life-changing. The enhancements they’ve made, particularly in notifications, were a game-changer"

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"Furniture Village strives to make its name synonymous with “quality” all across the UK. DispatchTrack helps us extend that promise into the delivery experience—and beyond—by empowering us to optimise routes, communicate with customers, and boost visibility."

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You’re not on your own.

We value our customers and have designed our organization to be true partners in your journey. Our dedicated Customer Success team is prepared to provide a wide range of services to ensure your success with DispatchTrack:


  • Implementation & onboarding
  • Training & retraining
  • Guided change management
  • Best practices and user guidance
  • Recurring check-ins
  • Designated Customer Success engagements
  • 24x7 Customer support
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