When Your Plan Is Right, Drivers Are On Time
DispatchTrack uses powerful artificial intelligence-based algorithms to balance the factors that impact your costs and assign ETAs your drivers can deliver.
Your cost to deliver is more than just the price of fuel for the length of the route. There are the patterns of traffic in your delivery area and service time, which is impacted by the skill of the crew assigned to deliver. You may have customers with time window constraints.
DispatchTrack’s route optimizer considers all of those variables and more, crunching through thousands of permutations to find the most efficient route for each load on each day:
- Distance
- Drive time
- Traffic patterns
- Total route time
- Driver/resource availability and cost
- Resource skill level
- Customer availability time windows
- Customer tier level and preferred time windows

And it does all of this on a true Saas platform that seamlessly connects all of your moving pieces — drivers, routes, trucks, loads, customers, clients, dispatches — in real time on whatever device they have.
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Next-Gen Route Optimizer Ensures Accurate ETAs
Massive computational power and machine learning combine to make sure you’re deploying resources efficiently and that you hit your delivery windows.

All Things Considered
DispatchTrack is able to incorporate scores of variables from distances and road speed on selected streets to the number of pieces in a delivery to the skill of the crew and preferences of the customer. Because it uses more factors, its predictions are more accurate.

Always Learning
Because it is tracking, geo tagging, time stamping and recording results from each truck each day, DispatchTrack is continuously learning about crew skill levels, delivery times and local traffic patterns. It uses AI to incorporate that knowledge into its ETA predictions, which get even more accurate over time.

Instant Answers
The software computes thousands of permutations for thousands of stops in just seconds. This reduces your planning time. You can take new orders very late and still process them for next-day delivery, expanding your revenues and maximizing your assets.

“We are seeing immediate benefits after implementing DispatchTrack. Our routes are more efficient, our cost per stop is down, and the driver morale has improved.”
— Lee Goodman
CEO, Jerome's
Taming The Chaos With Artificial Intelligence
The advanced algorithms in DispatchTrack make your operation more efficient while giving routes and delivery windows you can actually meet.
Don’t Blame The Driver
If your drivers are consistently missing the ETAs assigned by your last mile logistics software, you don’t need new drivers, you need new software. The only way to produce accurate ETAs is to use software that calculates all of the variables: the truck, the skill of the crew, pieces in the delivery, physical barriers at the stop, and the road and traffic conditions of the route.

Thousands of Variables, Thousands of Stops
DispatchTrack evaluates all of the variables for thousands of potential routes and stops in seconds, analyzing each one for efficiency and timing until it finds the optimum combination of truck, crew and route that makes the best use of your resources, meets the customers’ desired delivery windows and can be reliabily performed by your crew.

AI-Powered Machine Learning
DispatchTrack goes a step further: It’s decisions are backed up by powerful machine learning and artificial intelligence. Using the daily stream of data it receives about actual drive times on the actual roads your drivers travel and actual delivery times achieved by your actual crews under a variety of conditions, DispatchTrack learns when to add ten minutes to drive times or an extra half-hour for the refrigerator that has to go up three flights of stairs. Your crews stay on schedule, your customers stay happy and your dispatchers respond to fewer phone calls. All while saving you time and fuel.

Learn More About Our Other Solutions
We’ve built a modern platform that makes all the things super simple. DispatchTrack is more than optimizing routes.

Order Tracker
Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

Telematics & Compliance
Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

Strategic Planning
Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

Customer Communication
Constant real-time text, email and voice between dispatcher, driver and customer.

Self Scheduling
Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

Driver Mobile App
Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

Pickup Logistics & Contactless
Real-time routing and self-scheduling make pickups painless and contactless possible.

Real Time Visibility
Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

Billing & Settlement
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

Order Tracker
Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

Telematics & Compliance
Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

Strategic Planning
Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

Customer Communication
Constant real-time text, email and voice between dispatcher, driver and customer.

Self Scheduling
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

Driver Mobile App
Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

Pickup Logistics & Contactless
Real-time routing and self-scheduling make pickups painless and contactless possible.

Real Time Visibility
Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

Billing & Settlement
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

Order Tracker
Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

Telematics & Compliance
Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

Strategic Planning
Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

Customer Communication
Constant real-time text, email and voice between dispatcher, driver and customer.

Self Scheduling
Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

Driver Mobile App
Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

Pickup Logistics & Contactless
Real-time routing and self-scheduling make pickups painless and contactless possible.

Real Time Visibility
Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

Billing & Settlement
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.