The Complete Customer Delivery Experience and Last Mile Logistics Optimization Platform
Elevate the customer delivery experience while optimizing your last mile logistics with AI-powered route optimization, a mobile app drivers love, and flexible customer service tools.
We Enable Over 60 Million Deliveries Per Year By Solving Your Last-Mile Problems
Elevate your customer delivery experience
Plan and manage all last mile delivery touchpoints
End-to-end, AI-powered, SaaS-based functionality
Easy implementation and use
Flexible, adaptable features
End-to-End Solution Overview
Better communication, execution, and efficiency mean bottom-line growth for your business and five-star reviews from your customers.
Route
The quality of your logistics solution is equal to the routing engine’s sophistication and speed at its core. Our proprietary engine can rapidly plan and execute all the routes you throw at it.
Schedule
Customers can self-schedule, confirm, or reschedule appointments through text or email. Meet the modern consumer where they are, their phone, while solving order matching between inventory and delivery capacity in real-time.
Document
Give drivers state-of-the-art tools packed inside our app. The mobile suite is easy-to-learn and simplifies the dispatcher’s work while keeping them synced. The app makes the driver’s job easier and, as a result, is highly adopted.
Communicate
We built our solution to provide end-to-end transparency from the customer up to executives. Dynamic yet easy-to-use tools keep you synced with your team while eliminating confusion and upgrading the customer’s delivery experience, like allowing them to track their truck on a map with real-time ETAs on day-of-delivery.
Analyze
Reporting is crucial to running a tight fleet. Our system comes with a preset of different reports and the ability to build out custom ones. Data collected via your telematics hardware integrates seamlessly with the software allowing you to generate reports and keep your fleet safe and in-compliance.
Route
The quality of your logistics solution is equal to the routing engine’s sophistication and speed at its core. Our proprietary engine can rapidly plan and execute all the routes you throw at it.
Schedule
Customers can self-schedule, confirm, or reschedule appointments through text or email. Meet the modern consumer where they are, their phone, while solving order matching between inventory and delivery capacity in real-time.
Document
Give drivers state-of-the-art tools packed inside our app. The mobile suite is easy-to-learn and simplifies the dispatcher’s work while keeping them synced. The app makes the driver’s job easier and, as a result, is highly adopted.
Communicate
We built our solution to provide end-to-end transparency from the customer up to executives. Dynamic yet easy-to-use tools keep you synced with your team while eliminating confusion and upgrading the customer’s delivery experience, like allowing them to track their truck on a map with real-time ETAs on day-of-delivery.
Analyze
Reporting is crucial to running a tight fleet. Our system comes with a preset of different reports and the ability to build out custom ones. Data collected via your telematics hardware integrates seamlessly with the software allowing you to generate reports and keep your fleet safe and in-compliance.
Many Kinds of Deliveries, One Solution
Our customers rely on DispatchTrack's advanced logistics tools to solve complex last mile delivery challenges with AI-powered route optimization, robust customer communications and accurate ETAs.
Find the Right Last Mile Delivery Logistics Tools for Your Operation
Download this up-to-date Buyer's Guide
Adding or switching last mile logistics software is a critical decision. Not all logistics software is created equal. Learn how different software can affect your staff, your drivers, your efficiency and your customers' satisfaction.
- Why getting a live demo is critically important
- What to know before you begin evaluating different packages
- Benefits and limitations
- The 7 key features you should look for
Discover How Our Tools Improve Every Step of the Last Mile Process
Route Optimization
Perfectly optimized routes calculate the most accurate ETAs — in seconds.
Order Tracker
Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.
Telematics & Compliance
Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.
Strategic Planning
Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.
Customer Communication
Constant real-time text, email and voice between dispatcher, driver and customer.
Self Scheduling
Give customers a sense of control by allowing them to self-schedule based on your optimum routing.
Driver Mobile App
Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.
Pickup Logistics & Contactless
Real-time routing and self-scheduling make pickups painless and contactless possible.
Real Time Visibility
Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.
Billing & Settlement
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.
Proof of Delivery
Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.
Route Optimization
Perfectly optimized routes calculate the most accurate ETAs — in seconds.
Order Tracker
Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.
Telematics & Compliance
Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.
Strategic Planning
Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.
Customer Communication
Constant real-time text, email and voice between dispatcher, driver and customer.
Self Scheduling
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.
Driver Mobile App
Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.
Pickup Logistics & Contactless
Real-time routing and self-scheduling make pickups painless and contactless possible.
Real Time Visibility
Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.
Billing & Settlement
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.
Proof of Delivery
Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.
Route Optimization
Perfectly optimized routes calculate the most accurate ETAs — in seconds.
Order Tracker
Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.
Telematics & Compliance
Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.
Strategic Planning
Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.
Customer Communication
Constant real-time text, email and voice between dispatcher, driver and customer.
Self Scheduling
Give customers a sense of control by allowing them to self-schedule based on your optimum routing.
Driver Mobile App
Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.
Pickup Logistics & Contactless
Real-time routing and self-scheduling make pickups painless and contactless possible.
Real Time Visibility
Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.
Billing & Settlement
DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.
Proof of Delivery
Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.
See How DispatchTrack Will Work For You
Don’t buy last mile logistics software until you've seen it run live — not pre-recorded — in a real-time demo. DispatchTrack's responsiveness and level of detail are unmatched, even when loaded with thousands of routes in a single account. See for yourself by booking a demo today.
"We can't be good, and we can't be great, we have to be exceptional. Partners like DispatchTrack help us get there from mobile to routing and communication; all those components are key."
— Pete Sorrentino
VP of Delivery & Logistics at Bob's Discount Furniture