The Global Leader
in Last Mile Delivery Software

Helping companies around the world promise, deliver, and delight their customers 1 million times a day.

Separating Fact from Fiction: Real AI in Last Mile Delivery

More than 2,200 companies around the world rely on us

Recognized for Excellence

Top Supply Chain 2023 WINNER Women in Supply Chain 2022 WINNER AJOT Top 50 Logistics Tech Provider 2022 WINNER FoodLogistics

Essentials in modern delivery management

Route Optimization

Our best-of-breed, AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about traffic, driver efficiency, and service times.

Route optimization software

Scheduling & Tracking

DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.

Delivery scheduling and order tracking

Customer Experience

Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and satisfied customers.

05 Customer

Delivery Execution

Inform the customer, provide on-site services, and gather proof-of-delivery via the full-featured driver mobile app. Communicate and coordinate in real time with customers, drivers, and dispatchers and provide post-delivery sales, billing, and surveys. 

Proof of delivery and logistics documentation

Reporting & Analytics

Your delivery data is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.

Last mile delivery reporting and analysis

The DispatchTrack difference

Industry Focused

Designed with the needs of your industry vertical in mind

Fast to Value

Easy to implement, intuitive to use, and accelerated time to market

Cost Aware

Economic and cost considerations for every delivery decision

Always Innovating

Built to evolve and enhance with every release

All in One

All of the end-to-end functionality you need in a single solution

Total Visibility

Manage your fleet, deliveries, and customer experiences with real-time visibility

The Last Mile Cost Reduction Playbook

Between 2018 and 2023, last mile delivery costs went from 41 percent of total shipping costs to 53 percent. That's why it's never been more important for delivery businesses to take control of their last mile costs. This playbook is a step-by-step guide for doing just that.

Download now

See What Our Customers Are Saying