Food & Beverage

The most optimized food delivery software

If you’re a wholesale distributor, you know that moving melons and transporting tomatoes is harder than it sounds. Delivering food, paper goods and janitorial supplies to restaurants and institutional kitchens means never missing a drop off.

DispatchTrack uses artificial intelligence (AI) to learn your customers, your routes and your delivery times, then automatically optimizes loading and routing to make sure every potato and every roll of paper towels arrives on time.

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Food and beverage delivery software
Food delivery routing

Recurring stops and last-minute additions routed smoothly

Your standing orders are always the same — except when they’re not. DispatchTrack gives you calendar-based routing to schedule your regular stops. You can even assign customers to tiers and time windows so your driver arrives with the right goods at the customer’s preferred time.

But what happens when the Last Minute Bistro needs three boxes of tomatoes instead of the usual one? Or things get a bit messy at the assisted living center and they need a full pallet of paper towels? Your standard orders can be updated with the new items in seconds by the DispatchTrack intelligent routing engine. You have to roll with the punches — your food delivery software should too.

Asset load

Right assets for the load

The DispatchTrack engine takes into account the load, the route and your assets to intelligently assign orders containing a mixture of wet items, dry goods and refrigerated so you make the most efficient use of your truck capacity.

GPS and temperature tracking

GPS and temperature tracking

DispatchTrack not only knows where your trucks are, it knows the temperature in each of its internal compartments, so heat-sensitive goods stay safe — essential to food delivery logistics.

It integrates that information into the display dashboard so you know where the truck is and whether its reefer compartments are at the right temperature for the load. You get the customer’s full order there, safely and on time, without sending a second truck with last-minute additions or sensitive items.

Food and beverage proof of delivery

Chain of custody: the case of the lost lobsters

When the chef’s not there to sign for incoming supplies, doubling back on a precisely timed route is not an option. DispatchTrack has extremely robust proof-of-delivery tools. Drivers can take notes, photos, videos and get signatures, cutting inventory losses. A missing case of live lobsters can take a big bite out of the day’s profits.

Wholesale food delivery

Wholesale food delivery solved

Broad-line suppliers, chains, and specialty distributors share incredible challenges. Support different types of customers seamlessly by combining tier ratings and time windows so that chefs get the fresh items they need for mealtimes, markets are stocked for the evening rush and everyone at the hospital gets their pudding for dessert. Happy customers boost your profits, saving time while reducing costs and raising revenue.

Food delivery logistics

The single solution for food delivery logistics

The days of shuffling software, switching from screen to screen to try to get a handle on the day’s deliveries are over. DispatchTrack integrates every aspect of last mile into a single software package. It accepts orders and moves them from incoming order to dock to your customer’s door — and on to automated billing and settlements. Every truck, every route and every delivery come together on the most comprehensive visual display dashboard in the industry. With summary graphics and color coded stop-by-stop displays, it will show you where everything is going according to plan — and where you need to intervene to keep things on track.

Our Partners Trust Us

Individual Foodservice
Quirch
Freedom Fresh

Keeping your trucks running on time

Food delivery app

Keeping your trucks running on time

Keeping your trucks running on time

Customer Story

Freedom Fresh Conquers Chaos

How a South Florida Produce Supplier Saved Money by Implementing DispatchTrack

Freedom Fresh has been providing fresh produce and high quality service to businesses in South Florida since 2001. But with three disparate solutions to cover truck routing, telematics, and asset management, their dispatchers were struggling to get the information they needed to proactively manage exceptions. By implementing DispatchTrack, they were able to:

  • Streamline their IT via a single, intuitive dashboard
  • Track orders, trucks, and exceptions in real time
  • Save $120,000 through reduced operational costs, new efficiencies, and inventory shrink
Freedom Fresh Case Study

A Suite of Tools to Streamline Deliveries and Enhance Service

With tools built for every step of the last mile process, perfecting your operation is just a matter of time.

Route Optimization

Route Optimization

Perfectly optimized routes calculate the most accurate ETAs — in seconds.

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Order Tracker

Order Tracker

Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

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Telematics and Compliance

Telematics & Compliance

Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

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Strategic Planning

Strategic Planning

Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

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Customer Communication

Customer Communication

Constant real-time text, email and voice between dispatcher, driver and customer.

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Self Scheduling

Self Scheduling

Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

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Driver Mobile App

Driver Mobile App

Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

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Pickup Logistics and Contactless

Pickup Logistics & Contactless

Real-time routing and self-scheduling make pickups painless and contactless possible.

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Real Time Visibility

Real Time Visibility

Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

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Billing and Settlement

Billing & Settlement

DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

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Proof of Delivery

Proof of Delivery

Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.

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Conquer the Chaos of Change Orders

Last-minute changes to standing orders can cause disarray on the loading dock. Keep orders flowing with DispatchTrack’s unique dual-routing system: Static routing plots the best level-loading for your standing orders; dynamic routing overrides and accommodates the inevitable last-minute changes. All without missing a beat — or a beet.

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Conquer Change Order Chaos