Strategic Planning and Hybrid Routing

Our route planning software combines recurring routes with dynamic updates to overcome the challenges of last-minute changes.

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Recurring deliveries are always the same — except when they're not

The power of the DispatchTrack routing engine not only makes routine routing, well, routine, but when the exceptions inevitably get called in, it can reload, reroute and replan your entire day — in seconds.

Wholesalers and distributors whose customers schedule recurring stops know that the routine is seldom routine. You have a customer who wants deliveries on Tuesday and takes a half-hour of service time. And on Tuesday morning they call to increase the size of the order by half, bumping your service time to 45 minutes. Or they cancel altogether and you’re looking for another order to put in their place.

Meet DispatchTrack strategic planning and hybrid route planner:

  • Set up optimized static routes for your recurring customers
  • When the change orders come, overlay your static route with an updated route from our dynamic routing engine to account for the changes
  • Optimize all of your outgoing trucks every day, controlling costs and keeping customers happy
Route planning software

When the change orders come, overlay your pre-planned static route with an updated delivery route from our dynamic routing engine to accommodate the change and still optimize your routes.

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MattressFirm
Pilot Freight Services
DSI Logistics
TCA Logistics
Living Spaces

Static + Dynamic = Optimized Hybrid Routing

Set rules for your customers, including by priority, and DispatchTrack will produce the routes that best combine capacities, time windows and customer ranking.

Precise route planning

Precise Planning

Include all the variables that affect your cost. Your trucks have set capacity, even capacity by item type: You may have trucks with separate compartments for dry, refrigerated and frozen foods. DispatchTrack can precisely account for each type of truck and type of capacity by truck, giving you complete control.


Route Advisor

DispatchTrack's route planning software even coaches you through manual changes. When you manually add a late order on a truck, you get a thumbs up or thumbs down based on how well the change meets your goals for delivery window and managing costs.


Be Prepared

Are there holidays or special events on your horizon? Will there be extra traffic, extra stops, street closures or changes to regular customer delivery windows? With DispatchTrack, you can use the calendar-based planning to set up special rules and exceptions for specific days and roll them into your routing without a hitch.

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Bob Mills Furniture

“The customer experience has been taken to the next level with the tools provided by DispatchTrack.”

— Chris Dyson
Business Development Director, Bob Mills Furniture

What’s The Best Method To Use For Routing?
All of Them.

Only the computational speed of SaaS-based DispatchTrack delivery planning software can consider all the different ways of routing stops and then combine them for ultimate optimization.

The Best of All Worlds

You may have a legacy router that uses standard routing, dynamic routing, zone routing or route fragments. It picks one method and then your dispatcher has to manually edit the route to optimize. DispatchTrack is the first last-mile SaaS route planning software that uses calendar-based route templates and combines dynamic routing, standard routing, route fragments, set appointments and preferred ID routing into one cohesive route optimization session.

Plan Precisely, Update Quickly

By preplanning your recurring routes with unusual precision — down to how many boxes of ice cream bars will fit your truck’s frozen compartment — you get full control of your capacity. That means squeezing out unused capacity to accommodate growth using existing assets. And when the change orders come in, DispatchTrack quickly recalculates routes and ETAs, while still honoring your priority customers’ preferred windows.

Continuous Optimization

The flexible power of the DispatchTrack routing engine lets you get a jump on tomorrow’s routing this morning. You can route a truck immediately after an order is placed. Other stops will be added if they make sense, and any last-minute changes accommodated to make picking, packing and loading a seamless — and less chaotic — process.

All The Best Routing Schemes In One

Create a standardized plan for your recurring customers, then effortlessly recalibrate when they call in changes — all while honoring priority customer windows and controlling your costs.

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Route planning software

Learn More About Our Other Solutions

We’ve built a modern platform that makes all the things super simple. DispatchTrack is more than telematics and compliance.

Route Optimization

Route Optimization

Perfectly optimized routes calculate the most accurate ETAs — in seconds.

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Order Tracker

Order Tracker

Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

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Telematics and Compliance

Telematics & Compliance

Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

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Strategic Planning

Strategic Planning

Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

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Customer Communication

Customer Communication

Constant real-time text, email and voice between dispatcher, driver and customer.

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Self Scheduling

Self Scheduling

Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

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Driver Mobile App

Driver Mobile App

Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

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Pickup Logistics and Contactless

Pickup Logistics & Contactless

Real-time routing and self-scheduling make pickups painless and contactless possible.

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Real Time Visibility

Real Time Visibility

Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

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Billing and Settlement

Billing & Settlement

DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

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Proof of Delivery

Proof of Delivery

Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.

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