Recurring deliveries are always the same — except when they're not
The power of the DispatchTrack routing engine not only makes routine routing, well, routine, but when the exceptions inevitably get called in, it can reload, reroute and replan your entire day — in seconds.
Wholesalers and distributors whose customers schedule recurring stops know that the routine is seldom routine. You have a customer who wants deliveries on Tuesday and takes a half-hour of service time. And on Tuesday morning they call to increase the size of the order by half, bumping your service time to 45 minutes. Or they cancel altogether and you’re looking for another order to put in their place.
Meet DispatchTrack strategic planning and hybrid routing:
- Set up optimized static routes for your recurring customers
- When the change orders come, overlay your static route with an updated route from our dynamic routing engine to account for the changes
- Optimize all of your outgoing trucks every day, controlling costs and keeping customers happy
When the change orders come, overlay your static route with an updated route from our dynamic routing engine to account for the changes.
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Static + Dynamic = Optimized Hybrid Routing
Set rules for your customers, including by priority, and DispatchTrack will produce the routes that best combine capacities, time windows and customer ranking.
Include all the variables that affect your cost. Your trucks have set capacity, even capacity by item type: You may have trucks with separate compartments for dry, refrigerated and frozen foods. DispatchTrack can precisely account for each type of truck and type of capacity by truck, giving you complete control.
DispatchTrack software even coaches you through manual changes. When you manually add a late order on a truck, you get a thumbs up or thumbs down based on how well the change meets your goals for delivery window and managing costs.
Are there holidays or special events on your horizon? Will there be extra traffic, extra stops, street closures or changes to regular customer delivery windows? With DispatchTrack, you can use the calendar-based planning to set up special rules and exceptions for specific days and roll them into your routing without a hitch.
“The customer experience has been taken to the next level with the tools provided by DispatchTrack.”
— Chris Dyson
Business Development Director, Bob Mills Furniture
What’s The Best Method To Use For Routing?
All of Them.
Only the computational speed of SaaS-based DispatchTrack can consider all the different ways of routing stops and then combine them — for the win.
The Best of All Worlds
You may have a legacy router that uses standard routing, dynamic routing, zone routing or route fragments. It picks one method and then your dispatcher has to manually edit the route to optiimize. DispatchTrack is the first last-mile SaaS soluiton that uses calendar-based route templates and combines dynamic routing, standard routing, route fragments, set appointments and preferred ID routing into one cohesive routing session.
Plan Precisely, Update Quickly
By preplanning your recurring routes with unusual precision — down to how many boxes of ice cream bars will fit your truck’s frozen compartment — you get full control of your capacity. That means squeezing out unusued capacity to accommodate growth using existing assets. And when the change orders come in, DispatchTrack quickly recalculates routes and ETAs, while still honoring your priority customers’ preferred windows.
The flexible power of the DispatchTrack routing engine lets you get a jump on tomorrow’s routing this morning. You can route a truck immediately after an order is placed. Other stops will be added if they make sense, and any last-minute changes acommodated to make picking, packing and loading a seamless — and less chaotic — process.