5 Ways to Reduce Shipping Costs
Going into 2024, 86% of logistics professionals expected fuel and other operating costs to increase this year, and 4 in 10 planned to raise fees as a result. Heading into 2025, we’...
How Delivery Organizations Can Gain a CX Advantage with AI
Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. This article originally appeared for the Forbes T...
How Is AI Changing Delivery Fleet Management?
The pace of announcements about AI in logistics is only going to keep accelerating. Recently it was Uber Freight’s AI-powered TMS garnering headlines and Gartner’s prediction that ...
Fleet Dashboards Should Provide 360° Visibility—Even for 3rd Parties
There are few things more powerful than a brand. When a prospective customer needs a new widget and the first thing they do is type the name of your company into Google, you’ve ach...
The Hidden Cost of Late Delivery—And How to Avoid It
According to more than 60% of consumers, the best thing about a great delivery experience is arriving on time. In business-to-business use cases, that number is probably even highe...
The Right Delivery Driver Management App for Last Mile Logistics
When businesses select their last mile logistics software, last mile delivery mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may ha...
5 Steps to More Effective Sales Rep Route Planning
In a recent HubSpot report, sales productivity tools were ranked second (behind only sales management tools) in terms of the best ROI for sales-related technology. We’d argue that ...
The Dispatcher's Guide to Delivery Route Management Software in 2025
Let’s picture a hypothetical scenario: it’s 6 o’clock on a Thursday and somebody walks into your showroom. They’re desperate for a new couch, and they demand to have it delivered t...
5 Steps to Achieving Last Mile Optimization
Between 2018 and 2023, last mile delivery costs went from 41 percent of total shipping costs to 53 percent. Reliable data for 2024 and 2025 won’t be available for a while, but anec...
5 Key Features to Look for in a Fleet Management Solution
Pop quiz: What’s the hardest part of the logistics process to optimize? It could easily be last mile routing—the number of parameters that have to be factored into most delivery ro...
5 Signs You Need to Upgrade Your Route Strategy Planner
When it comes to last mile delivery management, there’s always a risk of stagnation. Planning and executing delivery routes is a complex problem—one that has serious implications f...
