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Digital Proof of Delivery

Ditch the paper proof of delivery slips. Instantly capture digital proof of delivery via pictures, signatures, and notes—all from our mobile app.

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Digital Proof of Delivery For a Standard Chain of Custody

DispatchTrack’s Digital Proof of Delivery (POD) solution ensures complete transparency and accountability across your entire last-mile operation. By capturing real-time photos, timestamps, geolocation, signatures, and delivery notes directly from the driver’s mobile app, you gain instant access to everything that happened at the point of delivery. This not only minimizes disputes and errors but also gives your team and your customers confidence that every delivery meets your brand’s standards.

Whether you're delivering furniture, appliances, food, or construction materials, DispatchTrack’s digital POD keeps your operations running smoothly and your customers in the know. With centralized access to proof of delivery across your entire fleet, you can respond faster to service inquiries, track performance, and uphold service excellence at every stop.

  • Real-Time Capture: Instantly collect photos, timestamps, geolocation, and signatures at the point of delivery

  • Mobile-First Simplicity: Drivers use an intuitive mobile app to document and submit delivery details in seconds

  • Centralized Proof Access: View and retrieve PODs from across your entire fleet in one easy-to-use dashboard

  • Dispute Reduction: Minimize customer disputes and billing errors with clear, time-stamped delivery evidence

  • Service Excellence Tracking: Monitor on-time performance, service completion, and compliance at every delivery stop

Proof of Delivery in the Palm of Your Hand

DispatchTrack’s mobile app is the focal point for your digital proof of delivery. Your crew uses the mobile device they already have to document each delivery and upload the data to the cloud in real time. Electronic proof of delivery (ePOD) is made instantly accessible from the main DispatchTrack portal.

Total Delivery Visibility

Your crews can capture time-stamped, geostamped photos and notes of each delivery to document that undisclosed staircase or prove they didn’t scratch the floor. The app captures signatures as well—so you can see how every delivery unfolded at a glance.

Prevent False Damage Claims

When your crew takes photos  of the customer’s premises and the merchandise, that alone is often enough to prevent false damage claims. If a claim is filed, you have documentary evidence stamped with time, date, and location data to show exactly what did—or didn’t—happen and when.

An indecipherable signature on the delivery acknowledgement for a dozen cases of wine could turn out to be costly, but with DispatchTrack, that signature is backed up by geostamped data showing the precise delivery location, photos of the recipient, and video of the merchandise after the delivery. Proof of delivery uploaded automatically to the cloud and you can view it and forward it immediately, and leverage it for smarter reporting down the line.

digital Proof of delivery software

Our Partners Trust Us

MattressFirm
Pilot Freight Services
DSI Logistics
TCA Logistics
Living Spaces
american

“DispatchTrack is more than just fleet management, it’s customer satisfaction management. It’s been a game changer.”

Tony Mitchell

General Manager, American Furniture Warehouse

An Electronic Proof of Delivery System That Works on Your Existing Devices

Documenting deliveries in real time is as easy as following a few prompts on a device the driver already has. Save time and money while ensuring delivery visibility.

Mobile App Works Offline

No service? No problem. When you make deliveries out of range of cell towers, DispatchTrack keeps working so you have fully documented locations, times, and delivery details documented. As soon as the device acquires coverage, the data is sent to the cloud.

what is epod

Save Time and Paper

DispatchTrack's digital proof of delivery software captures everything that happens at delivery and stores it in the cloud. You have complete documentation of everything that happens out in the field, so you can get paid more quickly and resolve disputes more easily. And you can do it without having the print out and keep track of a single slip of paper

epod delivery via photo, note, and signature

Telematics Integration

For users with separate telematics devices, DispatchTrack automatically integrates telematics data into delivery documentation. Gain more precise locations and other telematics data to enhance your electronic proof of delivery and boost visibility across the entire last mile journey. We also offer compatibility with GS1 traceability standards. 

telematics and epod
Digital proof of delivery software

Digital Proof of Delivery App That Works Online — And Off

Document your deliveries with notes, photos, and video. The app runs on the mobile device your driver already has and it works even when your crew is out of cell range.

 

See DispatchTrack’s Electronic Proof of Delivery in Action