Robust Proof of Delivery in the Palm of Your Hand
DispatchTrack’s mobile app is the focal point for your proof of delivery. Your crew uses the mobile device they already have to document each delivery and upload the data to the cloud in real time.
Photos, Videos, Notes and Signatures Too
Your crews can upload time-date-location stamped photos, videos and notes of each delivery to document that undisclosed staircase or prove they didn’t scratch the floor. And of course, the app takes signatures.
Solve Delivery Problems in Real Time
Photos, videos and notes are uploaded to the cloud instantly, so you can review situations as they develop. Communicate the issues and your solution to your client, the customer and the crew instantly, heading off delays and disagreements.
Where, When and How — Documented
DispatchTrack continuously records the exact location of each truck with a time and date stamp. It can even record the temperature in reefer compartments along the way. The dashboard display in your office will show you if there’s a traffic delay or if that carton of frozen shrimp is overheating.
Make Sure It’s Installed Right
DispatchTrack allows you to upload step-by-step workflow documents so your clients can specify all of the steps required for an installation. As they work the install, the crew checks off each step, ensuring that they don’t forget to connect the water line for an ice maker or remove the transit brackets from that $10,000 Miele washer.
Prevent False Damage Claims
When your crew takes photos and videos of the customer’s premises and the merchandise, that alone is often enough to prevent false damage claims. If a claim is filed, you have documentary evidence stamped with time, date and location data to show exactly what did — or didn’t — happen and when.
