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Digital Proof of Delivery

Ditch the paper proof of delivery slips. Instantly capture digital proof of delivery via pictures, signatures, and notes—all from our mobile app.

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Digital Proof of Delivery For a Standard Chain of Custody

DispatchTrack’s Digital Proof of Delivery provides clear, verifiable records across your last-mile operation. Drivers capture photos, timestamps, locations, signatures, and notes through the mobile app, giving you instant clarity at each stop. Whether delivering furniture, food, or materials, digital POD minimizes disputes, improves consistency, and keeps teams and customers aligned.

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Proof of Delivery in the Palm of Your Hand

DispatchTrack’s mobile app is the focal point for your digital proof of delivery. Your crew uses the mobile device they already have to document each delivery and upload the data to the cloud in real time. Electronic proof of delivery (ePOD) is made instantly accessible from the main DispatchTrack portal.

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Standardize All Details

Digital proof of delivery helps standardize the chain of custody by capturing consistent, time-stamped, and verifiable data—such as photos, signatures, and location details—for every order at the point of delivery.

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Prevent False Damage Claims

When your crew takes photos of the customer’s premises and the merchandise, that alone is often enough to prevent false damage claims. If a claim is filed, you have documentary evidence stamped with time, date, and location data to show exactly what did—or didn’t—happen and when.

CUSTOMER STORIES

See What Our Customers Are Saying

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Bailey Buick

Marketing Manager at Merit Foods

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We’re always looking for ways to more effectively help the customer. DispatchTrack gave us a great option for making sure the customers are happy and they’re not stuck waiting on us to call them back.
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Lee Ann Snyder

Business Process Specialist, Metal Sales Manufacturing

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DispatchTrack has become an invaluable partner for us. The efficiency and precision we’ve gained are exactly what’s needed to stay competitive and meet the high demands of our customers.
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Jessica Dennan

Business Process Engineer, BMD

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DispatchTrack’s pallet scanning makes a faster, more efficient delivery process. We’re extremely happy with the level of partnership DispatchTrack offered to build out and refine this functionality with us.
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Walter Greathouse

Customer Experience/Ops Manager, Gunton Corp, DBA Pella

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Before DispatchTrack, I could never have delegated the routing of the trucks. I wouldn't have had that crucial first 2 hours of the day to devote to overseeing multiple different teams within the company. DispatchTrack has been a pivotal tool for giving time back to our management and saving costs.
Ryan Howe

Ryan Howe

Head of Supply Chain & Development, Berry Bros. & Rudd

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The flexibility and customisation of the DispatchTrack platform to the Berry Bros. & Rudd internal processes has been fantastic. We now have visibility and control over our last mile that is enabling us to deliver the superior service our customers deserve.

Real-Time Capture

Instantly collect photos, timestamps, geolocation, and signatures at the point of delivery.

01 Real time

Centralized Access

View and retrieve PODs from across your entire fleet in one easy-to-use dashboard.
02 Centralized

Dispute Reduction

Minimize customer disputes and billing errors with clear, time-stamped delivery evidence.

03 Dispute reduction

Field Performance Tracking

Monitor on-time performance, service completion, and compliance at every delivery stop.

04 Field

Mobile-First Simplicity

Drivers use an intuitive mobile app to document and submit delivery details in seconds.

 
05 Mobile first

More than 2,500 companies around the world rely on us

 

See DispatchTrack’s Electronic Proof of Delivery in Action