"We fell in love with DispatchTrack because it just worked. It was easy to set up, simple to use, and it took the complexity out of routing. And every year, the platform just gets better. "
"A good technology partner can go a long way toward easing the potential pain points of last mile logistics.
From the efficiency of the route, the ease of the job for delivery workers, to the communication with the customer, a software solutions provider that integrates all of these can provide a more seamless experience for both employees and customers."
“DispatchTrack's hybrid routing allows us to create more efficient routes in radically less time. And the results were immediate. We boosted our route efficiency, which translated into immediate savings.”
"Most of the messages we were getting were simple things like, ‘What time is my delivery?’ or ‘Are you on your way? They weren’t hard questions, but they were slowing us down and we needed to respond to our valued customers."
"Nobody wants to talk on the phone. Customers prefer to text or chat, and DT Agent makes that possible. It’s faster for them and more efficient for us."
"Before DispatchTrack, we had no real control over how our brand was represented at the final step to the customer. Now, with DispatchTrack’s routing and mobile solutions, we can see exactly what's happening in real time, ensure compliance with our standards, and intervene immediately if needed. It’s been a night and day difference—and it’s helping us protect the legacy we’ve built over the past 60 years."
"DispatchTrack had a solution that checked all the boxes for the issues we were facing. By getting all of our locations on the same platform, we're able to standardize the process and how we do things. And it was a super smooth rollout. You almost didn’t know we had done it."
"For those of you who know me and the Pulse team – you know that data is king. Making real-time, informed decisions is what sets us apart. We’re the best in the business, but we don’t get there alone. DispatchTrack has been a game-changer and game-creator in our growth, delivering custom solutions and unmatched adaptability."
"If I get a call from a customer, I don’t have to talk to my dispatcher—I can just look at the order in DispatchTrack and see the info. Everything is a one-stop-shop, one location for everything. You don’t need a middleman to pull information. It’s great for salespeople."
"We’re always looking for ways to more effectively help the customer. DispatchTrack gave us a great option for making sure the customers are happy and they’re not stuck waiting on us to call them back."
"DispatchTrack has definitely helped make things a little less chaotic. Generating routes, getting feedback from drivers, and tracking deliveries in real time are all so much easier and more straightforward than they were before we adopted the software."
"DispatchTrack has become an invaluable partner for us. The efficiency and precision we’ve gained are exactly what’s needed to stay competitive and meet the high demands of our customers."
"A good technology partner can go a long way toward easing potential pain points of last mile logistics. From the efficiency of the route, to the ease of the job for delivery workers, to the communication with the customer, a software solutions provider that integrates all of these can provide a more seamless experience for both employees and customers."
"Before DispatchTrack, I could never have delegated the routing of the trucks. I wouldn't have had that crucial first 2 hours of the day to devote to overseeing multiple different teams within the company. DispatchTrack has been a pivotal tool for giving time back to our management and saving costs."
