One-of-a-kind mobile technology empowers drivers with AI-generated voice guidance for the last 50 feet, improving efficiency and customer satisfaction
A text widget, a dashboard that integrates visibility across all carriers — owned and contract — plus enhanced store pickup and will-call functions give shippers powerful new tools to enhance customer experience.
Campbell, CA – March 18, 2025 — Building on its decade of experience with machine learning and AI, DispatchTrack has just released DT Agent, its AI-powered delivery assistant. DT Agent adds to the already impressive customer engagement features of the industry leading last-mile solution with real-time automation, personalized communication, and intelligent escalation. It drives deeper customer engagement, seamlessly assisting customers while freeing up customer service resources.
Expanding beyond the last mile with smarter warehouse scanning and pre-delivery site assessments.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced a new partnership and integration with Samsara, the pioneer of the Connected Operations Cloud. The combined solution enhances delivery operations, provides real-time delivery data, and helps ensure that joint customers always deliver on time.
DispatchTrack, a last mile delivery platform that powers positive, predictable, and visible experiences for shippers, drivers, and recipients globally, today announced the release of its NetSuite integration. 3PLs, carriers, and other last mile delivery companies that make use of both enterprise platforms can now utilize the DispatchTrack “SuiteApp” to automatically import orders in real-time—and export delivery information—between DispatchTrack and NetSuite. DispatchTrack is a “Built for NetSuite” (BFN) Hybrid partner, and its connector is now publicly available on NetSuite’s public marketplace, SuiteApp.com.
DispatchTrack, a last mile delivery platform that powers positive, predictable, and visible experiences for shippers, drivers, and recipients globally, today announced new UK headquarters and further operational growth throughout EMEA and APAC. The announcement comes on the heels of DispatchTrack's massive expansion in Latin America with the acquisition of Beetrack, the leading logistics software provider in the region, and adding a further 850 customers across 20 Latin American countries.
DispatchTrack, a global last mile logistics software-as-a-service leader that powers positive, predictable, and visible experiences for shippers, drivers, and recipients, today announced that it had been named a finalist for 2 VIP (Vendors in Partnership) Award categories:
DispatchTrack, a global last mile logistics software-as-a-service leader that powers positive, predictable, and visible experiences for shippers, drivers, and recipients, today revealed five trends that will fuel the logistics market in the coming year.
DispatchTrack, a global last mile logistics software-as-a-service leader that powers positive, predictable, and visible experiences for shippers, drivers, and recipients, today announced the purchase of Beetrack, the Latin American leader in logistics software. The acquisition will expand DispatchTrack's global footprint with the addition of more than 850 customers across 20 countries in Latin America including Chile, Peru, Argentina, Colombia, Mexico, and Costa Rica.
There’s nothing like the hustle and bustle of a tradeshow floor—and after more than a year without the opportunity to connect in person with friends, customers, and industry players, it’s been great to get back in the saddle and show off what’s new with DispatchTrack’s one-of-a-kind last mile optimization platform.
DispatchTrack, the leading provider of elevated customer experience and end-to-end optimization in last mile logistics, today announced three major additions to its executive leadership team:
DispatchTrack, the leading provider of elevated customer experience and end-to-end optimization in last mile logistics, today announced functionality for settling with delivery drivers and invoicing clients after a completed delivery. Now, users who choose to set up the Billing and Settlement feature within their portals can automatically generate the right invoice for each client and the right settlement (i.e. payment) for each driver based on what was documented on the day of delivery. This functionality gives retailers, 3PLs, and other enterprises the ability to decrease manual accounting effort and rework while getting paid more quickly—ultimately optimizing last mile costs significantly.
DispatchTrack, the leading provider of elevated customer experience and end-to-end optimization in last mile logistics, today announced that it has been named as one of just six finalists for this year’s Accenture Freight & Logistics Innovator Award for North America. The contest aims to recognize emerging technology and innovative solutions in the global supply chain, and DispatchTrack’s inclusion in this selective list of finalists highlights its status as a last mile logistics software solution with major disruptive force and considerable growth potential within the realm of supply chain logistics.
DispatchTrack, a leading provider of SaaS-based last-mile logistics solutions, announced today that it has closed a $144 million growth transaction led by Spectrum Equity, a global growth equity firm that specializes in partnering with internet-enabled software and information services businesses.
DispatchTrack, an innovator in the logistics sector whose software streamlines deliveries, stated they have HIPAA and SOC 2 Type II compliance. This data security certification comes at an opportune time as the growing logistics firm pushes to serve more diverse partners in the medical industry.