DispatchTrack Announces Tracing Capabilities for Food Distributors Operating Under GS1 Standards
Enhanced Last-Mile Technology Helps Distributors Meet New Food Safety Reporting Requirements
The logistics industry is moving fast and we are keeping pace with it. DispatchTrack keeps a keen eye on trends, emerging technologies, and industry innovation that impact our customers. Visit this space often as we share what is top of mind for us.
A text widget, a dashboard that integrates visibility across all carriers — owned and contract — plus enhanced store pickup and will-call functions give shippers powerful new tools to enhance customer experience.
Campbell, CA – March 18, 2025 — Building on its decade of experience with machine learning and AI, DispatchTrack has just released DT Agent, its AI-powered delivery assistant. DT Agent adds to the already impressive customer engagement features of the industry leading last-mile solution with real-time automation, personalized communication, and intelligent escalation. It drives deeper customer engagement, seamlessly assisting customers while freeing up customer service resources.
Campbell, CA — February 27, 2025 – For Foothill Appliance office manager Sarah Barnes, keeping customers informed, scheduled and happy was time consuming and difficult. It required manually making phone calls at closing time each day to confirm the next day's appointments and move delivery windows.
Enhanced Last-Mile Technology Helps Distributors Meet New Food Safety Reporting Requirements
This award honors female supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company’s supply chain network. Campbell, CA — 09/17/24 — Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, and Supply & Demand Chain Executive, the only publication covering the entire global supply chain, named DispatchTrack COO and co-founder Shailu Satish as one of the winners of this year’s Women in Supply Chain Award, which honors female supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company’s supply chain network. “I’m incredibly honored to have been named a recipient of the Women in Supply Chain award for the 3rd consecutive year, but I know that I couldn’t have done it alone. I’m inspired every day by the many women I work with here at DispatchTrack who work passionately to enable smarter last mile logistics with the technology they work on.” says Shailu Satish, COO and Co-Founder of DispatchTrack. “This award feels like more than just an individual honor—it’s an affirmation that the work we do matters, and a reaffirmation of the continued importance of empowering women in supply chain and logistics.” “Every year, this award continues to amaze me. But this year especially, it’s all about the quality of the submissions. These women are doing remarkable things for their communities, organizations and teams and are paving the way for future young female leaders to be a part of an industry that’s making a difference,” says Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive and Co-Founder of the Women in Supply Chain Forum. “New this year, the award was broken down into Rising Stars, Trailblazers, DEI Pioneer and Workforce Innovator. From there, we named an overall winner per category and then four honorable mentions per category. This year’s applications were superb and made it next to impossible to just pick one winner. I’m so proud of these women and their achievements. We’re just getting started. “Women are reshaping the landscape of supply chain management with their unparalleled contributions, igniting growth and fostering innovation across the industry. Their presence not only enriches the workforce but also brings a myriad of perspectives essential for tackling intricate challenges and refining global operations. The Women in Supply Chain award stands as a beacon, celebrating and amplifying their remarkable achievements,” Sarah Barnes-Humphrey, founder of Let’s Talk Supply Chain podcast and Blended Pledge, both sponsors of the Women in Supply Chain award. "Congratulations to all the winners, everyone who was nominated and all those making an impact. This recognition honors the courage and dedication of all incredible people who work hard every day. This award is a testament to their unwavering commitment and profound impact on the field.” Go to https://sdce.me/ikoib3ei to view the full list of winners. Recipients will be honored at this year’s Women in Supply Chain Forum, set to take place Nov. 12-13, 2024 in Atlanta. Go to www.WomenInSupplyChainForum.com to register and learn more. About Food Logistics and Supply & Demand Chain Executive Food Logistics reaches more than 26,000 supply chain executives in the global food and beverage industries, including executives in the food sector (growers, producers, manufacturers, wholesalers and grocers) and the logistics section (transportation, warehousing, distribution, software and technology) who share a mutual interest in the operations and business aspects of the global cold food supply chain. Supply & Demand Chain Executive is the only supply chain publication covering the entire global supply chain, focusing on trucking, warehousing, packaging, procurement, risk management, professional development and more. Food Logistics and Supply & Demand Chain Executive also operate SCN Summit and Women in Supply Chain Forum. Go to www.FoodLogistics.com and www.SDCExec. About IRONMARKETS IRONMARKETS, formerly known as AC Business Media, is a leading business-to-business media and buyer engagement platform with a portfolio of renowned brands in heavy construction, asphalt, concrete, paving, rental, sustainability, landscape, manufacturing, logistics, and supply chain markets. IRONMARKETS delivers relevant, cutting-edge content to its audiences through its industry-leading digital properties, trade shows, conferences, videos, magazines, webinars, and newsletters. It also provides advertisers the analytics, data, and ability to reach their target audience. Learn more at https://www.iron.markets. About DispatchTrack DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. You can follow DispatchTrack on LinkedIn and Twitter.
By integrating with SAP ERP, DispatchTrack delivers streamlined ERP integration for last mile processes to customers.
Campbell, CA – August 21, 2024 – DispatchTrack, the global leader in last mile delivery software, is pleased to announce that they have been named as a Recognized Vendor in the 2024 Gartner® Market Guide for Last-Mile Delivery Technology Solutions (LMD).
Gives routers, dispatchers, and logistics professionals using DispatchTrack the flexibility to optimize across multiple parameters and real life delivery scenarios. DispatchTrack's updated routing engine serves as the foundation that supports the company's portfolio of industry vertical focused solutions.
New enhancements boost readability, modernize design, and make workflows more intuitive to set drivers up for success on every delivery
New industry-focused solution enables building supplies distributors to deliver with precision at scale–the right inventory with the correct count, delivered to the exact right location
Key features empower food distributors to better manage distribution center to hub shuttle routes and strategically plan routes more quickly; Also includes an easy-to-use application for sales reps for customer follow-ups, delivery validation, and more
Enables multimedia notifications to end customers, more seamless exception management via streamlined two-way customer messaging, and custom one-off delivery alerts
Enables multimedia notifications to end customers, more seamless exception management via streamlined two-way customer messaging, and custom one-off delivery alerts
The 2023 Last Mile Holiday Perspective signals a mixed business outlook among supply chain leaders; Threats of extreme weather spark heavy concern; Investments in new tech remain steady
London – 13th December, 2023 DispatchTrack, the global leader in last mile delivery solutions, today announces a record number of new client wins in 2023 as part of their continued growth strategy in EMEA and APAC. This achievement comes against a backdrop of economic uncertainty, making it even more significant. The team have successfully onboarded over 20 new clients including Hillarys Blinds, Sussex Beds, Gillies, and Housing Units in the UK as well as BE Campbell and All Purpose Transport in Australia, and Riverlea in New Zealand. These retailers and delivery service providers all turned to DispatchTrack to transform their last mile delivery and provide a greater experience to their customers. Stuart Gall, IT Manager at Gillies said; “We are delighted to be working with DispatchTrack. The service was implemented quickly and the support team were very efficient, which is key when operating in a fast-paced environment. Moving from a traditional paper-based system to a solution like DispatchTrack, we have not only streamlined our internal procedures but we have raised our overall customer service on this side of the business to a whole new level. We are already exploring options on how we can utilise DispatchTrack in other areas of our business.” Mitch Devine, Group Delivery Manager at All Purpose Transport added; “The real time visibility we get of our fleet's progress since deploying DispatchTrack has given us greater insight into the status of our deliveries. We have not only improved the communication for our customers’ customers through better text notifications, but also significantly improved functionality with features such as customer self scheduling for delivery reservations.” Alex Buckley, General Manager, who heads up the DispatchTrack teams across EMEA and APAC said; “We are delighted to be welcoming so many new clients and continuing to expand our geographic reach. Despite economic uncertainty we have seen a huge demand for change in how brands and 3PL’s view their delivery operation. Our growth is testament to how easily deliveries can be transformed, along with the cost savings and benefits to the environment.” For media enquiries please contact Harriet Fletcher on +44 (0) 7803 728 481 or email harriet.fletcher@dispatchtrack.com About DispatchTrack DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. You can follow DispatchTrack on LinkedIn and Twitter.