DispatchTrack Newsroom


The logistics industry is moving fast and we are keeping pace with it.  DispatchTrack keeps a keen eye on trends, emerging technologies, and industry innovation that impact our customers. Visit this space often as we share what is top of mind for us.


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DispatchTrack Celebrates Success in EMEA and APAC with an Impressive Array of New Clients Wins

London – 13th December, 2023 DispatchTrack, the global leader in last mile delivery solutions, today announces a record number of new client wins in 2023 as part of their continued growth strategy in EMEA and APAC. This achievement comes against a backdrop of economic uncertainty, making it even more significant. The team have successfully onboarded over 20 new clients including Hillarys Blinds, Sussex Beds, Gillies, and Housing Units in the UK as well as BE Campbell and All Purpose Transport in Australia, and Riverlea in New Zealand. These retailers and delivery service providers all turned to DispatchTrack to transform their last mile delivery and provide a greater experience to their customers. Stuart Gall, IT Manager at Gillies said; “We are delighted to be working with DispatchTrack. The service was implemented quickly and the support team were very efficient, which is key when operating in a fast-paced environment. Moving from a traditional paper-based system to a solution like DispatchTrack, we have not only streamlined our internal procedures but we have raised our overall customer service on this side of the business to a whole new level. We are already exploring options on how we can utilise DispatchTrack in other areas of our business.” Mitch Devine, Group Delivery Manager at All Purpose Transport added; “The real time visibility we get of our fleet's progress since deploying DispatchTrack has given us greater insight into the status of our deliveries. We have not only improved the communication for our customers’ customers through better text notifications, but also significantly improved functionality with features such as customer self scheduling for delivery reservations.” Alex Buckley, General Manager, who heads up the DispatchTrack teams across EMEA and APAC said; “We are delighted to be welcoming so many new clients and continuing to expand our geographic reach. Despite economic uncertainty we have seen a huge demand for change in how brands and 3PL’s view their delivery operation. Our growth is testament to how easily deliveries can be transformed, along with the cost savings and benefits to the environment.” For media enquiries please contact Harriet Fletcher on +44 (0) 7803 728 481 or email harriet.fletcher@dispatchtrack.com About DispatchTrack DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. You can follow DispatchTrack on LinkedIn and Twitter.

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ProMed Supplies Taps DispatchTrack to Ensure Every Customer Receives On-Time Deliveries, Every Time

CAMPBELL, Calif. , March 16, 2023 /PRNewswire/ -- DispatchTrack , the global leader in last mile delivery solutions, was selected by medical supply distributor, Professional Medical, Inc. (ProMed), to transform the company's last mile delivery operations. Now on DispatchTrack's AI-powered last mile delivery platform, ProMed has streamlined its delivery process by automating route optimization for more efficient routes. As a result, the routing time of more than 250 deliveries per day across 10 service units was immediately reduced by more than 50%.

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DispatchTrack Expands Board of Directors and Leadership Team as Company Momentum Accelerates

Campbell, CA – January 26, 2023 — DispatchTrack, the global leader in last mile delivery solutions, today announced it has appointed Jeff Williams, an operating partner at Bain Capital Ventures, to its board. In addition, the company is strengthening its leadership team with hires: West Gass, who will serve as vice president of marketing, and Alice Wheeler, who was named head of human resources.

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DispatchTrack Continues Geographic Expansion with New Operations in Australia and New Zealand

DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it has expanded its global footprint into Australia and New Zealand with new headquarters in Melbourne, Australia. The company also announced the appointment of Scott Gillies as regional director. He’ll oversee operations across new and existing customers in Australia and New Zealand including Designer Transport and Bigsave Furniture, among others. DispatchTrack will power deliveries in the regions for global and local brands with a focus on furniture, appliance, and 3PLs in addition to retail, food and beverage, transportation, services, and manufacturing.

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DispatchTrack Continues Global Expansion with New Operations in South Africa

DispatchTrack, the leading solution provider of right-time delivery management software, is expanding its global footprint with new operations in South Africa. The company also announced a new partnership with redPanda Software, a South Africa-based provider of customized enterprise retail software solutions and managed services. Together, the companies will give retailers in the new market greater visibility into their last mile operations, enabling them to reduce costs through more efficient routing and improve customer service by offering customers real-time data about their deliveries.

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DispatchTrack Enters Agriculture Market With Centerra Co-op Partnership

DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it was selected by Centerra Co-op, an Ashland, Ohio-based agricultural co-op that provides feed, grain, fuel, and other farm supplies, to optimize route planning and truck usage and provide customers with more visibility into their order deliveries. This customer win marks DispatchTrack’s first foray into the agricultural sector, which brings unique routing challenges resulting from the mix of products and variety of unit measures these retailers deliver.

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DispatchTrack Accelerates Global Expansion with New UK Headquarters

DispatchTrack, a last mile delivery platform that powers positive, predictable, and visible experiences for shippers, drivers, and recipients globally, today announced new UK headquarters and further operational growth throughout EMEA and APAC. The announcement comes on the heels of DispatchTrack's massive expansion in Latin America with the acquisition of Beetrack, the leading logistics software provider in the region, and adding a further 850 customers across 20 Latin American countries.

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DispatchTrack Acquires Beetrack and Expands Operations in Latin America

DispatchTrack, a global last mile logistics software-as-a-service leader that powers positive, predictable, and visible experiences for shippers, drivers, and recipients, today announced the purchase of Beetrack, the Latin American leader in logistics software. The acquisition will expand DispatchTrack's global footprint with the addition of more than 850 customers across 20 countries in Latin America including Chile, Peru, Argentina, Colombia, Mexico, and Costa Rica.

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It’s Tradeshow Season: Come Hang Out with DispatchTrack!

There’s nothing like the hustle and bustle of a tradeshow floor—and after more than a year without the opportunity to connect in person with friends, customers, and industry players, it’s been great to get back in the saddle and show off what’s new with DispatchTrack’s one-of-a-kind last mile optimization platform.

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