One-of-a-kind mobile technology empowers drivers with AI-generated voice guidance for the last 50 feet, improving efficiency and customer satisfaction
A text widget, a dashboard that integrates visibility across all carriers — owned and contract — plus enhanced store pickup and will-call functions give shippers powerful new tools to enhance customer experience.
Campbell, CA – March 18, 2025 — Building on its decade of experience with machine learning and AI, DispatchTrack has just released DT Agent, its AI-powered delivery assistant. DT Agent adds to the already impressive customer engagement features of the industry leading last-mile solution with real-time automation, personalized communication, and intelligent escalation. It drives deeper customer engagement, seamlessly assisting customers while freeing up customer service resources.
Expanding beyond the last mile with smarter warehouse scanning and pre-delivery site assessments.
Supply & Demand Chain Executive, the only publication covering the entire global supply chain, selected Shailu Satish, DispatchTrack co-founder and COO, as a recipient of its 2022 Women in Supply Chain award.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it has expanded its global footprint into Australia and New Zealand with new headquarters in Melbourne, Australia. The company also announced the appointment of Scott Gillies as regional director. He’ll oversee operations across new and existing customers in Australia and New Zealand including Designer Transport and Bigsave Furniture, among others. DispatchTrack will power deliveries in the regions for global and local brands with a focus on furniture, appliance, and 3PLs in addition to retail, food and beverage, transportation, services, and manufacturing.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced its intelligent visibility platform for the last mile. The AI-powered dashboard provides the next level of control, clarity, and actionable insights to improve and predict ETAs so businesses can proactively respond to delivery obstacles before customers are impacted.
DispatchTrack, the leading solution provider of right-time delivery management software, today introduced the 2022 Last Mile Holiday Perspective. The inaugural report explores how logistics professionals are thinking about and planning for the upcoming holiday season as they grapple with record-high fuel costs and soaring inflation. The report is based on a survey of more than 130 logistics professionals conducted last month.
DispatchTrack, the leading solution provider of right-time delivery management software, is expanding its global footprint with new operations in South Africa. The company also announced a new partnership with redPanda Software, a South Africa-based provider of customized enterprise retail software solutions and managed services. Together, the companies will give retailers in the new market greater visibility into their last mile operations, enabling them to reduce costs through more efficient routing and improve customer service by offering customers real-time data about their deliveries.
The American Journal of Transportation (AJOT), a trusted trade and transportation news resource for over 100 years, selected DispatchTrack, the leading solution provider of right-time delivery management software, as one of its Top 50 Logistics Tech Providers for 2022.
Supply & Demand Chain Executive, the only publication covering the entire global supply chain, selected DispatchTrack, the leading solution provider of right-time delivery management software, as a recipient of the Top Supply Chain Projects Award for 2022.
The American Journal of Transportation (AJOT), a trusted trade and transportation news resource for
DispatchTrack, the leading solution provider of right-time delivery management software, today announced it has been selected by Nevada Beverage Company, a large Las Vegas-based beverage wholesaler, to improve delivery efficiencies and ensure orders are consistently delivered on time.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it was selected by Centerra Co-op, an Ashland, Ohio-based agricultural co-op that provides feed, grain, fuel, and other farm supplies, to optimize route planning and truck usage and provide customers with more visibility into their order deliveries. This customer win marks DispatchTrack’s first foray into the agricultural sector, which brings unique routing challenges resulting from the mix of products and variety of unit measures these retailers deliver.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it has joined the PartnerLink Program from Encompass Technologies, a comprehensive cloud-based ERP software technology provider. The partnership enables DispatchTrack to integrate its solutions with the growing Encompass Distributor Network, allowing distributors to create delivery plans that optimize profitability and enhance the customer experience by ensuring deliveries are always made when it’s convenient for the customer - on time at the right time.
DispatchTrack, the leading solution provider of right-time delivery management software, today announces new clients, partnerships, and geographic reach as it continues its accelerated growth strategy.