Campbell, CA – March 18, 2025 — Building on its decade of experience with machine learning and AI, DispatchTrack has just released DT Agent, its AI-powered delivery assistant. DT Agent adds to the already impressive customer engagement features of the industry leading last-mile solution with real-time automation, personalized communication, and intelligent escalation. It drives deeper customer engagement, seamlessly assisting customers while freeing up customer service resources.
Expanding beyond the last mile with smarter warehouse scanning and pre-delivery site assessments.
Campbell, CA — February 27, 2025 – For Foothill Appliance office manager Sarah Barnes, keeping customers informed, scheduled and happy was time consuming and difficult. It required manually making phone calls at closing time each day to confirm the next day's appointments and move delivery windows.
Campbell, CA — January 23, 2025 — DispatchTrack, the global leader in last-mile delivery solutions, is both SOC2 and HIPAA certified, meeting the highest security compliance standards for enterprise grade software. While the company has long been SOC2 certified, its new HIPAA certification goes a step further, assuring businesses that provide medications and medical supplies their deliveries comply with HIPAA privacy rules as required by law.
The American Journal of Transportation (AJOT), a trusted trade and transportation news resource for over 100 years, selected DispatchTrack, the leading solution provider of right-time delivery management software, as one of its Top 50 Logistics Tech Providers for 2022.
Supply & Demand Chain Executive, the only publication covering the entire global supply chain, selected DispatchTrack, the leading solution provider of right-time delivery management software, as a recipient of the Top Supply Chain Projects Award for 2022.
The American Journal of Transportation (AJOT), a trusted trade and transportation news resource for
DispatchTrack, the leading solution provider of right-time delivery management software, today announced it has been selected by Nevada Beverage Company, a large Las Vegas-based beverage wholesaler, to improve delivery efficiencies and ensure orders are consistently delivered on time.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it was selected by Centerra Co-op, an Ashland, Ohio-based agricultural co-op that provides feed, grain, fuel, and other farm supplies, to optimize route planning and truck usage and provide customers with more visibility into their order deliveries. This customer win marks DispatchTrack’s first foray into the agricultural sector, which brings unique routing challenges resulting from the mix of products and variety of unit measures these retailers deliver.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it has joined the PartnerLink Program from Encompass Technologies, a comprehensive cloud-based ERP software technology provider. The partnership enables DispatchTrack to integrate its solutions with the growing Encompass Distributor Network, allowing distributors to create delivery plans that optimize profitability and enhance the customer experience by ensuring deliveries are always made when it’s convenient for the customer - on time at the right time.
DispatchTrack, the leading solution provider of right-time delivery management software, today announces new clients, partnerships, and geographic reach as it continues its accelerated growth strategy.
DispatchTrack, the leading solution provider of right-time delivery management software, introduced the 2022 Big and Bulky Last Mile Delivery Report, a new study that examines last mile deliveries of large items, such as furniture and appliances, and the customer experience. To help brands protect customer loyalty amid an unprecedented supply chain environment, the findings provide insights into consumer demand and expectations around the home delivery of big and bulky items. The study, based on a survey of 1,606 American consumers, was conducted last month.
DispatchTrack, the leading solution provider of right-time delivery management software, today announced a new partnership and integration with Samsara, the pioneer of the Connected Operations Cloud. The combined solution enhances delivery operations, provides real-time delivery data, and helps ensure that joint customers always deliver on time.
DispatchTrack, a last mile delivery platform that powers positive, predictable, and visible experiences for shippers, drivers, and recipients globally, today announced the release of its NetSuite integration. 3PLs, carriers, and other last mile delivery companies that make use of both enterprise platforms can now utilize the DispatchTrack “SuiteApp” to automatically import orders in real-time—and export delivery information—between DispatchTrack and NetSuite. DispatchTrack is a “Built for NetSuite” (BFN) Hybrid partner, and its connector is now publicly available on NetSuite’s public marketplace, SuiteApp.com.
DispatchTrack, a last mile delivery platform that powers positive, predictable, and visible experiences for shippers, drivers, and recipients globally, today announced new UK headquarters and further operational growth throughout EMEA and APAC. The announcement comes on the heels of DispatchTrack's massive expansion in Latin America with the acquisition of Beetrack, the leading logistics software provider in the region, and adding a further 850 customers across 20 Latin American countries.
DispatchTrack, a global last mile logistics software-as-a-service leader that powers positive, predictable, and visible experiences for shippers, drivers, and recipients, today announced that it had been named a finalist for 2 VIP (Vendors in Partnership) Award categories:
