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Delivering on a Strong Customer Service Vision

Ferguson Enterprises prides itself on providing strong service to its customers in the building supplies and construction industries. But legacy technology was making it difficult to carry their vision into the last mile.


“When you work with a partner like DispatchTrack that can truly make our associates’ lives easier at the local level while also pleasing the customer, that’s a win-win situation.”

David Simons

Regional Vice President of Distribution and Fulfillment

Read the case study to learn about:

  • How and why Ferguson partnered with DispatchTrack to optimize its delivery operations
  • DispatchTrack's end-to-end communication, scheduling, and visibility capabilities helped Ferguson prioritize their customers' needs
  • How the two companies collaborated on a complex technology rollout across a multitude of locations and distribution centers throughout the U.S.

Read the Case Study: