The Complete Customer Delivery Experience and Last Mile Logistics Optimization Platform

Elevate the customer delivery experience while optimizing your last mile logistics with AI-powered route optimization, a mobile app drivers love, and flexible customer service tools.

CONTACT SALES

is now a part of DispatchTrack

End-to-End Solution

From orders in to done, delivered and documented DispatchTrack has the tools you need to deliver excellence every time.

Route Optimization
Route

Best-of-breed AI-powered routing optimizes thousands of routes in minutes producing ETAs your drivers meet with 98% accuracy. Combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life experience about the traffic on your routes, service units, crew efficiency and customers.

Schedule & Track Deliveries
Schedule & Track

DispatchTrack software reaches out to customers automatically prompting them to schedule, confirm or reschedule via text, email or phone. On the day of delivery customizable automated communications let customers know when their delivery is en route and gives live ETAs updated for traffic as well as pre-arrival notifications.

Monitor
Monitor

See every aspect of your operation in real time on a single screen. High-level performance stats are summarized in easy-to-read graphics while dispatchers can instantly drill down to full details on individual service units, individual routes and individual deliveries. See problems coming before they occur and take action to prevent and overcome them.

Proof of delivery documentation
Document

Gather proof-of-delivery documentation via the full-featured driver’s mobile app. App runs on most mobile devices and provides instant communications between customers, drivers and dispatchers. Driver can check off items delivered, make notes about difficulties, take photos and videos and gather signatures. App uploads everything to the cloud so it’s archived and instantly available to dispatchers.

Report and analyze
Report & Analyze

All of the data generated by DispatchTrack is in a central database so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time GeoTab telematics.

Request a demo
Request a Demo

See the best-of-breed logistics software in action in a live — not recorded — demo and learn why the largest enterprise operators rely on DispatchTrack. Book a demo and contact us to learn more.


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Large Enterprises Rely on DispatchTrack

Many kinds of businesses, many kinds of deliveries, one solution.

Ashley Homestore
MattressFirm
Ferguson
Quirch
J.B. Hunt
START ROI CALCULATOR

See how DispatchTrack's advanced tools create a five-star delivery experience.

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Find the Right Last Mile Delivery Logistics Tools for Your Operation

Download this up-to-date Buyer's Guide

Adding or switching last mile logistics software is a critical decision. Not all logistics software is created equal. Learn how different software can affect your staff, your drivers, your efficiency and your customers' satisfaction.

  • Why getting a live demo is critically important
  • What to know before you begin evaluating different packages
  • Benefits and limitations
  • The 7 key features you should look for
DispatchTrack Buyer's Guide

The DispatchTrack Difference

Fast deployment, constant cloud-based updates and end-to-end functionality give you the tools to optimize the last mile and exceed customers’ expectations.

AI-powered functionality
AI-Powered Functionality

Our system is constantly learning. The result is ETAs that are 98% accurate.

Scalable architecture
Scalable Architecture

Our platform enables enterprise-ready, frictionless adoption.

Many use cases
Many Use Cases

Scheduled, on-demand, complex workflows, big and bulky, B2B, B2C, and more.

Configurable SaaS solution
Configurable SaaS Solution

This empowers rapid tailoring to customer needs without elaborate customization.

All company-owned IP
All Company-Owned IP

We push frequent updates and can respond quickly to changing needs.

Report and analyze
1,200+ Customers Worldwide

We have a Net Promoter Score of over 70.

See DispatchTrack Run—Live

Don’t buy last mile logistics software until you've seen it run live — not pre-recorded — in a real-time demo. DispatchTrack's responsiveness and level of detail are unmatched, even when loaded with thousands of routes in a single account. See for yourself by booking a demo today.

DispatchTrack Demo Request

"We can't be good, and we can't be great, we have to be exceptional. Partners like DispatchTrack help us get there from mobile to routing and communication; all those components are key."

— Pete Sorrentino
VP of Delivery & Logistics at Bob's Discount Furniture