Promise Deliver Delight

Route

Best-of-breed AI-powered routing optimizes thousands of routes in minutes producing ETAs your drivers meet with 98% accuracy. Combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life experience about the traffic on your routes, service units, crew efficiency and customers.

Schedule & Track

DispatchTrack software reaches out to customers automatically prompting them to schedule, confirm or reschedule via text, email or phone. On the day of delivery customizable automated communications let customers know when their delivery is en route and gives live ETAs updated for traffic as well as pre-arrival notifications.

Monitor

See every aspect of your operation in real time on a single screen. High-level performance stats are summarized in easy-to-read graphics while dispatchers can instantly drill down to full details on individual service units, individual routes and individual deliveries. See problems coming before they occur and take action to prevent and overcome them.

Document

Gather proof-of-delivery documentation via the full-featured driver’s mobile app. App runs on most mobile devices and provides instant communications between customers, drivers and dispatchers. Driver can check off items delivered, make notes about difficulties, take photos and videos and gather signatures. App uploads everything to the cloud so it’s archived and instantly available to dispatchers.

Report & Analyze

All of the data generated by DispatchTrack is in a central database so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time GeoTab telematics.

Big & Bulky Last Mile Delivery Report

We surveyed 1,500+ consumers on their delivery experiences