Leader in Last Mile
Delivery Software

Promise Deliver Delight

When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver. Get in touch to learn how.

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The DispatchTrack Difference

Fast deployment, constant cloud-based updates, and end-to-end functionality give you the tools to optimize the last mile and exceed customers’ expectations.

Routing software

AI-powered route optimization

Last mile visibility

Real-time visibility dashboard

Delivery scheduling

Customer
self-scheduling

Last mile reporting and KPIs

Customized KPIs and reporting

Delivery notifications

Two-way customer communication

DispatchTrack: Recognized for Excellence

Supply & Demand Chain Executive Top Supply Chain Projects 2022 WINNER Women in Supply Chain 2022 WINNER AJOT Top 50 Logistics Tech Provider 2022 WINNERFoodLogistics

We surveyed 1,500+ consumers on their delivery experiences

Here's what we found »
Big and Bulky report cover image

How DispatchTrack's End-to-End Solution Empowers Right Time Delivery

From order-in to signed, sealed, and delivered—DispatchTrack's end-to-end SaaS platform makes 2,500+ delivery organizations around the globe more connected, agile, and intelligent.

ROUTE

Our best-of-breed AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about the traffic, driver efficiency, and service times.

Route optimization software

SCHEDULE & TRACK

DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.

Delivery scheduling and order tracking

MONITOR

See every aspect of your operation in real time on a single screen. High-level delivery data is summarized in easy-to-read graphics, giving dispatchers the ability to instantly drill down to full details on individual service units, routes, and deliveries. See exceptions coming before they occur and take action to prevent and overcome them.

Real-time last mile visibility

DOCUMENT

Gather proof-of-delivery documentation via the full-featured driver mobile app. Our app runs on Android and iOS and provides instant communications between customers, drivers, and dispatchers. Drivers can check off items delivered, make notes about difficulties, take photos, and gather signatures. Upload everything to the cloud so it’s archived and instantly available to dispatchers.

Proof of delivery and logistics documentation

REPORT & ANALYZE

All of the data generated by DispatchTrack is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.

 

Last mile delivery reporting and analysis

Learn How Businesses Are Preparing for This Year's Peak Delivery Season

DispatchTrack’s 2022 Last Mile Holiday Perspective offers quantitative insights into holiday delivery prep and planning, based on a survey of more than 100 logistics professionals. The report offers a snapshot of how the delivery industry—from 3PL providers and furniture retailers to food and beverage distributors—is preparing to grapple with upcoming holiday challenges. You'll learn:

  • The industry’s top holiday delivery concerns
  • How fuel prices are expected to impact operating costs
  • Whether inventory shortages are still a concern
  • The role of sustainability in shaping future delivery plans
Read the report »
Last Mile Holiday Perspective report preview

See What Our Customers Are Saying

Bob's Discount Furniture Logo

“We can't be good, and we can't be great, we have to be exceptional. Partners like DispatchTrack help us get there from mobile to routing and communication; all those components are key.”

Pete Sorrentino

VP of Delivery & Logistics at Bob's Discount Furniture

See DispatchTrack’s Real Time Delivery Tracking Solution in Action

When you make delivery promises, DispatchTrack makes sure you keep them. Talk to an advisor about how DispatchTrack can help transform your delivery operations.

DispatchTrack's real time delivery tracking software on a mobile and desktop device