Promise Deliver Delight

When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver. Get in touch to learn how.

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Leader in Last Mile Delivery Software
Top Supply Chain Projects Award AJOT Award
Coca-Cola
Ferguson
MattressFirm
J.B. Hunt
Walmart
Ashley Homestore
Grupo Modelo Mexico
Quirch

End-to-End Solution

From orders in to done, delivered and documented DispatchTrack has the tools you need to deliver excellence every time.

Route Optimization

Route

Best-of-breed AI-powered routing optimizes thousands of routes in minutes producing ETAs your drivers meet with 98% accuracy. Combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life experience about the traffic on your routes, service units, crew efficiency and customers.

Scheduling and Tracking Deliveries

Schedule & Track

DispatchTrack software reaches out to customers automatically prompting them to schedule, confirm or reschedule via text, email or phone. On the day of delivery customizable automated communications let customers know when their delivery is en route and gives live ETAs updated for traffic as well as pre-arrival notifications.

Delivery visibility

Monitor

See every aspect of your operation in real time on a single screen. High-level performance stats are summarized in easy-to-read graphics while dispatchers can instantly drill down to full details on individual service units, individual routes and individual deliveries. See problems coming before they occur and take action to prevent and overcome them.

Proof of delivery documentation

Document

Gather proof-of-delivery documentation via the full-featured driver’s mobile app. App runs on most mobile devices and provides instant communications between customers, drivers and dispatchers. Driver can check off items delivered, make notes about difficulties, take photos and videos and gather signatures. App uploads everything to the cloud so it’s archived and instantly available to dispatchers.

Delivery reports and analytics

Report & Analyze

All of the data generated by DispatchTrack is in a central database so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time GeoTab telematics.

Survey report on big and bulky deliveries

Big & Bulky Last Mile Delivery Report

We surveyed 1,500+ consumers on their delivery experiences

HERE'S WHAt WE FOUND

See how DispatchTrack's advanced tools create a five-star delivery experience.

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Find the Right Last Mile Delivery Logistics Tools for Your Operation

Download this up-to-date Buyer's Guide

Adding or switching last mile logistics software is a critical decision. Not all logistics software is created equal. Learn how different software can affect your staff, your drivers, your efficiency and your customers' satisfaction.

  • Why getting a live demo is critically important
  • What to know before you begin evaluating different packages
  • Benefits and limitations
  • The 7 key features you should look for
DispatchTrack Buyer's Guide

The DispatchTrack Difference

Fast deployment, constant cloud-based updates and end-to-end functionality give you the tools to optimize the last mile and exceed customers’ expectations.

AI-Powered Functionality

Our system is constantly learning. The result is ETAs that are 98% accurate.

Scalable Architecture

Our platform enables enterprise-ready, frictionless adoption.

Many Use Cases

Scheduled, on-demand, complex workflows, big and bulky, B2B, B2C, and more.

Configurable SaaS Solution

This empowers rapid tailoring to customer needs without elaborate customization.

All Company-Owned IP

We push frequent updates and can respond quickly to changing needs.

1,200+ Customers Worldwide

We have a Net Promoter Score of over 70.

See DispatchTrack Run—Live

Don’t buy last mile logistics software until you've seen it run live — not pre-recorded — in a real-time demo. DispatchTrack's responsiveness and level of detail are unmatched, even when loaded with thousands of routes in a single account. See for yourself by booking a demo today.

DispatchTrack Demo Request

"We can't be good, and we can't be great, we have to be exceptional. Partners like DispatchTrack help us get there from mobile to routing and communication; all those components are key."

— Pete Sorrentino
VP of Delivery & Logistics at Bob's Discount Furniture