The Global Leader
in Last Mile Delivery Software
Helping companies around the world promise, deliver and delight their customers 1 million times a day.
DispatchTrack announces key route optimization enhancements for smarter, more flexible routing.
More than 2,500 companies around the globe trust us
DispatchTrack customers achieve
%
Faster routing times
%
Reduction in miles driven
pt
Improvement in NPS
%
Delivery success rate
%
Reduction in customer calls
%
Increase in capacity utilizaton
See Dispatchtrack in action
Modern delivery management essentials
Route optimization
Our best-of-breed, AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about traffic, driver efficiency, and service times.
Scheduling & tracking
DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.
Customer experience
Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and satisfied customers.
Delivery execution
Inform the customer, provide on-site services, and gather proof-of-delivery via the full-featured driver mobile app. Communicate and coordinate in real time with customers, drivers, and dispatchers and provide post-delivery sales, billing, and surveys.
Reporting & analytics
Your delivery data is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.
The DispatchTrack difference
Industry Focused
Designed with the needs of your industry vertical in mind
Fast to Value
Easy to implement, intuitive to use, and accelerated time to market
Cost Aware
Return on Investment (ROI) and cost insights for every delivery decision
Always Innovating
Built to evolve and enhance with every release
All in One
All of the end-to-end functionality you need in a single solution
Total Visibility
Optimize fleets, deliveries, and customer experiences with real-time visibility
The Last Mile Cost Reduction Playbook
Between 2018 and 2023, last mile delivery costs went from 41% of total shipping costs to 53%.
That's why it's never been more important for delivery businesses to take control of their last mile costs. This playbook is a step-by-step guide for doing just that.
Download now