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PROMISE • DELIVER • DELIGHT

The Global Leader
in Last Mile Delivery Software

Helping companies around the world promise, deliver, and delight their customers 1 million times a day.

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Dispatchtrack

See DispatchTrack in Action

Optimize last-mile delivery with our AI-powered platform. Gain real-time visibility, enhance efficiency, and reduce costs – all while ensuring on-time deliveries and a seamless customer experience.

Real-Time Tracking & Visibility

Real-Time Tracking & Visibility

Get live tracking, instant updates, and full transparency to keep drivers, dispatchers, and customers informed at all times.
AI-Driven Route Optimization

AI-Powered Route Optimization

Optimize routes in real time with AI that adapts to traffic, weather, and priorities, reducing delays and costs.
Performance Insights & Reporting

Performance Insights & Reporting

Use data-driven analytics to track delivery performance, identify trends, and enhance efficiency and accuracy.

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Faster routing times

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Delivery success rate

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Reduction in customer calls

OUR PLATFORM

Modern Delivery Management Software Essentials

Route Optimization

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Our best-of-breed, AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about traffic, drives efficiency, and service times.
Route

Scheduling & Tracking

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DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.
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Customer Experience

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Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and satisfied customers.
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Delivery Execution

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Inform the customer, provide on-site services, and gather proof-of-delivery via the full-featured driver mobile app. Communicate and coordinate in real time with customers, drivers, and dispatchers and provide post-delivery sales, billing, and surveys.
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Reporting & Analytics

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Your delivery data is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.
Report and analyze

Unlocking the Opportunity of AI in Delivery Experiences

AI holds massive untapped potential in last mile delivery but most of the industry hasn’t caught up. While other sectors race ahead with automation and intelligence, delivery operations still rely on outdated tools and guesswork.

The opportunity is wide open: AI can unlock new levels of efficiency, accuracy, and customer satisfaction. The question is will you lead the way, or be left behind?

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The DispatchTrack Difference

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Industry Focused

Designed with the needs of your industry vertical in mind

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Fast to Value

Easy to implement, intuitive to use, and accelerated time to market

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Cost Aware

Return on Investment (ROI) and cost insights for every delivery decision

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Always Innovative

Built to evolve and enhance with every upcoming release

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All in One

All of the end-to-end functionality you need in a single solution

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In Real-time

Optimize fleets, deliveries, and customer experiences with real-time visibility

AWARDS

Recognized for Excellence

Recognized For Excellence
Recognized For Excellence
Recognized For Excellence
Recognized For Excellence

CUSTOMER STORIES

See What Our Customers Are Saying

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Seth de Vlugt
Seth de Vlugt
Director of Customer Logistics at Ryder
We’re one of the three major final mile providers that cover the entire United States, and in the critical areas of route optimization and delivery execution, DispatchTrack is our application of choice.
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Colin Gotfredson
Colin Gotfredson
Arey Jones Educational Solutions
If I get a call from a customer, I don’t have to talk to my dispatcher—I can just look at the order in DispatchTrack and see the info. Everything is a one-stop-shop, one location for everything. You don’t need a middleman to pull information. It’s great for salespeople.
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Bailey Buick
Bailey Buick
Marketing Manager at Merit Foods
DispatchTrack has definitely helped make things a little less chaotic. Generating routes, getting feedback from drivers, and tracking deliveries in real time are all so much easier and more straightforward than they were before we adopted the software.
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Lee Ann Snyder
Business Process Specialist, Metal Sales Manufacturing
DispatchTrack has become an invaluable partner for us. The efficiency and precision we’ve gained are exactly what’s needed to stay competitive and meet the high demands of our customers.
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Jessica Dennan
Jessica Dennan
Business Process Engineer, BMD
DispatchTrack’s pallet scanning makes a faster, more efficient delivery process. We’re extremely happy with the level of partnership DispatchTrack offered to build out and refine this functionality with us.
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Kayla Hopple
Kayla Hopple
Marketing Manager, Sherman’s
Just the time savings alone from DispatchTrack are huge—you invest an amount of time and you get that back tenfold. Everybody sees this as a good decision. In fact, they ask ‘Why didn’t we do this sooner?
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Walter Greathouse
Walter Greathouse
Customer Experience/Ops Manager, Gunton Corp, DBA Pella
Before DispatchTrack, I could never have delegated the routing of the trucks. I wouldn't have had that crucial first 2 hours of the day to devote to overseeing multiple different teams within the company. DispatchTrack has been a pivotal tool for giving time back to our management and saving costs.
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Ryan Howe
Ryan Howe
Head of Supply Chain & Development, Berry Bros. & Rudd
The flexibility and customisation of the DispatchTrack platform to the Berry Bros. & Rudd internal processes has been fantastic. We now have visibility and control over our last mile that is enabling us to deliver the superior service our customers deserve.
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Sarah Barnes
Sarah Barnes
Office Manager, Foothill Appliance
We’re always looking for ways to more effectively help the customer. DispatchTrack gave us a great option for making sure the customers are happy and they’re not stuck waiting on us to call them back.
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