National roofing week may have been a couple of months ago in June, but the importance of the roofing supply industry is undiminished the remaining 51 weeks of the year. In one sur...
The US flooring market has been on an upswing that is projected to continue—with an expected CAGR of 5.4% between now and 2030. That means that distributors who specialize in floor...
Lots of things that sound good in theory don’t work so well in practice—like New Year’s resolutions or big budget film sequels. New software solutions can also fall into that categ...
The competitive landscape for lumber dealers is tougher than ever—with big box stores and smaller online sellers trying to take a slice of the pie and evolving expectations around ...
The recent spate of acquisitions and consolidations continues apace in building supplies distribution—which means that medium-sized outfits are going to continue to be on the hunt ...
Customer delivery experience is a moving target. Both end consumers and business buyers have their expectations molded by a host of different factors over time, including all the o...
Between 2018 and 2023, last mile delivery costs went from 41 percent oftotal shipping costs to 53 percent. There’s a host of reasons for that, including fluctuations in fuel and la...
Whether you use NPS or not, you can’t deny the importance of customer experience for modern delivery businesses. We all know that customers place a huge premium on the service they...
When businesses select their last mile delivery software, mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may have to integrate a co...
Last mile delivery success begins with optimized routes. But threading the needle between ensuring a great customer experience and maintaining cost efficiency across the entire las...
While the ultimate promise of AI is seductive—herds of autonomous delivery vehicles loaded by robots roaming far and wide under an umbrella of drones clutching packages—as with mos...
