DispatchTrack Blog | Last Mile Delivery, Logistics, Routing & More

Insights

Why 90% of Consumers Want to Track Their Delivery Orders

May 3, 2022

When it comes to deliveries of virtually any kind, consumers and shippers fundamentally want the same thing: they want the order to arrive at the right time, for the recipient to b...

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Insights

How to Navigate Growing Consumer Dissatisfaction with Deliveries

Apr 26, 2022

In a recent survey of over 1,600 American consumers, DispatchTrack uncovered growing dissatisfaction with the home delivery experience, particularly when it came to big and bulky d...

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Food and Beverage, Insights

5 Best Practices for Digitization in Food and Beverage Logistics

Apr 19, 2022

There’s no doubt that food and beverage distribution companies operate in some of the most competitive markets out there. Even before the pandemic, grocery stores, schools, restaur...

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Last Mile Delivery, Insights

3 Trends to Watch in Last Mile Delivery in 2022

Apr 13, 2022

Last month at Manifest, DispatchTrack co-founder and COO Shailu Satish sat down with Russell W. Goodman at Supply Chain Brain to discuss some of the most important trends impacting...

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Last Mile Delivery, Insights

What Does Right-Time Delivery Mean for B2B?

Apr 5, 2022

Customer satisfaction is just as important in B2B deliveries and distribution as it is in B2C—if not more so—but the end result of that satisfaction doesn’t always look the same on...

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Last Mile Delivery, Insights

Green Logistics: Why Consumers Are Ready

Mar 30, 2022

For supply chain businesses, a recent report revealed good and bad news: On the one hand, nearly half of consumers polled said that they felt the responsibility for increasing sust...

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Last Mile Delivery, Insights

5 Global Best Practices for Retail Deliveries

Mar 22, 2022

On a fundamental level, retail deliveries have all become more global. Even when you’re just trying to get an order from a distribution center in Chicago to the customer’s home in ...

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Last Mile Delivery, Insights

3 Ways Connectivity Impacts Customer Satisfaction in the Last Mile

Mar 15, 2022

Things like software integration and connectivity can sometimes feel like they’re at a bit of a remove from on-the-ground considerations like delight your customers with right-time...

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Last Mile Delivery, Insights

Why Connected Systems Are the Key to Right-Time Delivery

Mar 9, 2022

A lot has to go right to deliver at the right time for your customers. Any last mile delivery involves a host of moving parts and interconnected processes, and each one has to mesh...

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Last Mile Delivery, Insights

How Customer Engagement Can Drive Last Mile Sustainability Efforts

Mar 2, 2022

When it comes to getting more sustainable, some industries have a higher hill to climb than others. Currently, 62% of executives believe they need a sustainability strategy to be c...

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Last Mile Delivery, Insights

5 Ways Retailers Can Elevate Their Delivery Experiences

Feb 9, 2022

Note: this article has been adapted from a piece by Alex Buckley (DispatchTrack’s EMEA General Manager) in The Retail Bulletin. At the end of last year, McKinsey noted an importan...

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Last Mile Delivery, Insights

5 Stats on the Importance of Customer Experience in Last Mile Delivery

Feb 8, 2022

Conventional wisdom holds that the last mile is the most expensive part of the supply chain because it’s so much more complex than the preceding stages. For now, we’ll leave aside ...

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Last Mile Delivery, Insights

2022 Last Mile Logistics Trends: Sustainable Sustainability

Feb 1, 2022

The following is Part 5 in a series of posts about DispatchTrack’s point of view on the trends that will drive the logistics and logistics technology markets in 2022 and beyond. Th...

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