Transport Planning Software for the Last Mile
If your business grapples with last mile logistics—and you’re looking to digitize, update, or otherwise improve your processes—you might be thinking that you need transport plannin...
How to Find the Best Delivery Management Software for 2025
Raise your hand if you think that Capterra’s definition of delivery management software (“delivery management software is a tool that makes deliveries easier by connecting the vehi...
How to Harness AI Logistics Software for the Last Mile
A recent article in Logistics Management had a telling quote from CapGemini’s Shashank Mane: “The bandwidth constraint over the next few years will be human-AI interaction, trainin...
Managing Last Mile Delivery Contracts with the Right Software
Here’s a good problem to have: having such a high volume of delivery orders that you can’t handle them with your existing fleet and have to work with contractors. It means that you...
WISMO Meaning: How to Dramatically Reduce WISMO Calls
“Where is my order?” It’s the question that every customer service rep dreads getting—because it means that either the customer doesn’t have the information they need, or the deliv...
5 Ways to Reduce Shipping Costs
Going into 2024, 86% of logistics professionals expected fuel and other operating costs to increase this year, and 4 in 10 planned to raise fees as a result. Heading into 2025, we’...
What Is Outbound Logistics, and How Do You Optimize It?
Let’s talk for a minute about the “7 r’s of logistics”: getting the right product, to the right customer, in the right quantity, in the right condition, to the right place, at righ...
How Can You Get the Most out of Your Last Mile Service Providers?
If you can’t fulfill all of your delivery orders with the fleet capacity that you currently have, then you must be doing something right. At the very least, you’re drumming up busi...
The Hidden Cost of Late Delivery—And How to Avoid It
According to more than 60% of consumers, the best thing about a great delivery experience is arriving on time. In business-to-business use cases, that number is probably even highe...
What Is Proof of Delivery?
When FedEx recently launched picture proof of delivery in Malaysia, they felt it was newsworthy enough to tell the world about it. That should tell us two things: 1) that providing...
The Right Delivery Driver Management App for Last Mile Logistics
When businesses select their last mile logistics software, last mile delivery mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may ha...