How to Easily Switch Last Mile Technology Providers
Why is it that sometimes we stick with an existing supplier or manual way of working, even if we’re deeply unhappy with the performance, and know there must be a better solution? I...
Useful content for last mile logistics operators
Why is it that sometimes we stick with an existing supplier or manual way of working, even if we’re deeply unhappy with the performance, and know there must be a better solution? I...
The competitive landscape for lumber dealers is tougher than ever—with big box stores and smaller online sellers trying to take a slice of the pie and evolving expectations around ...
For several years now, plumbing and HVAC suppliers have had to stay agile. The supply chain disruptions that started in the pandemic have continued to impact the landscape, and eco...
Connectivity is the key to optimization.
The recent spate of acquisitions and consolidations continues apace in building supplies distribution—which means that medium-sized outfits are going to continue to be on the hunt ...
Customer delivery experience is a moving target. Both end consumers and business buyers have their expectations molded by a host of different factors over time, including all the o...
Between 2018 and 2023, last mile delivery costs went from 41 percent oftotal shipping costs to 53 percent. There’s a host of reasons for that, including fluctuations in fuel and la...
Artificial intelligence (AI) is the hot topic in almost every industry, and last mile delivery is no exception. As is often true of new technologies, the prospect of vast improveme...
Whether you use NPS or not, you can’t deny the importance of customer experience for modern delivery businesses. We all know that customers place a huge premium on the service they...
Machine learning. Robotics. IoT. Any one of these tech developments would be disruptive, but having all of them hit the last-mile industry at once is head spinning. And for those l...
Food distributors know that getting a head of lettuce to the supermarket is complex.