DispatchTrack Blog

Customer satisfaction is just as important in B2B deliveries and distribution as it is in B2C—if not more so—but the end result of that satisfaction...

The COVID-19 pandemic has resulted in a new generation of consumers who prefer to do their shopping online and have come to expect rapid delivery...

Operators and managers need to keep track of their right-time delivery rate as it is one of the key performance indicators (KPI) in fleet operations....

Implementing the right dispatch tools has never been more urgent, as dispatch operations supporting smart last mile deliveries are more demanding...

For supply chain businesses, a recent report revealed good and bad news: On the one hand, nearly half of consumers polled said that they felt the...

In recent years, logistics has been revolutionized by intelligent route dispatch software. Automation of various delivery processes is made possible,...

New consumer expectations are difficult and expensive to meet. The key to staying competitive in shipping logistics is improving efficiency and...

As competition increases in business, you sometimes have to find new ways to gain an edge over the competition, whether that means cutting out waste...

With the arrival of on demand delivery services, consumer expectations about cost, speed, and convenience have dramatically changed. The on demand...

Efficiency in the supply chain can be measured by on time delivery rate, or OTD. This key performance indicator (KPI) provides insights into how an...

The digital revolution is transforming nearly every industry, including parcel delivery. The heightened pace of innovation is evident in the same-day...

On a fundamental level, retail deliveries have all become more global. Even when you’re just trying to get an order from a distribution center in...