
How Delivery Organizations Can Gain a CX Advantage with AI
Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. This article originally appeared for the Forbes T...
Useful content for last mile logistics operators
Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. This article originally appeared for the Forbes T...
The pace of announcements about AI in logistics is only going to keep accelerating. Recently it was Uber Freight’s AI-powered TMS garnering headlines and Gartner’s prediction that ...
Let’s talk for a minute about the “7 r’s of logistics”: getting the right product, to the right customer, in the right quantity, in the right condition, to the right place, at righ...
If you can’t fulfill all of your delivery orders with the fleet capacity that you currently have, then you must be doing something right. At the very least, you’re drumming up busi...
There are few things more powerful than a brand. When a prospective customer needs a new widget and the first thing they do is type the name of your company into Google, you’ve ach...
According to more than 60% of consumers, the best thing about a great delivery experience is arriving on time. In business-to-business use cases, that number is probably even highe...
When FedEx recently launched picture proof of delivery in Malaysia, they felt it was newsworthy enough to tell the world about it. That should tell us two things: 1) that providing...
When businesses select their last mile logistics software, last mile delivery mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may ha...
In logistics, conversations around artificial intelligence almost always revolve around high-level forecasting, predictive analytics, or centralized decision-making. AI gets positi...
If you’re in the delivery and logistics space—and particularly if you utilize telematics devices in managing your fleets—you may or may not be surprised to learn that we’re in the ...
Last mile deliveries are rarely as simple as you want them to be. In a perfect world, a delivery driver would load up their truck at the beginning of the day, visit every delivery ...