DT Agent: AI for WISMO
According to DispatchTrack’s research, 90% of customers want the ability to track their orders. It’s one of the biggest factors that go into a great customer experience, and custom...
Static vs Dynamic Routing for Supercharging Your Delivery Efficiency
Even distributors who make the same deliveries to the same customers every week know that no two delivery runs are really the same—order volumes change, new customers enter the mix...
Your Delivery Software Should Offer First and Middle Mile Visibility
For a lot of businesses, the challenges of the upcoming holiday season are already upon us—and as a recent opinion piece in Supply & Demand Chain Executive noted, businesses th...
AI Agents Fail at a High Rate—Here’s What Logistics Leaders Can Do About It
Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. This article originally appeared for the Forbes T...
5 Benefits of a Digital Dispatch Platform for Logistics Management
If you’re reading this article, the odds are pretty good that you already know how important leveraging a digital dispatch platform is for powering smarter delivery and logistics m...
5 Key Steps to Boosting AI Tool Adoption in Your Supply Chain
At the end of the day, AI’s not really that different from any other new technology—it has to work for the people in your operation who are actually using it. If you want to unlock...
How to Implement the Best Last Mile Optimization Software
Some of the most important numbers in any last mile delivery operation come from your planned versus actual reports: How many deliveries did you complete relative to how many plann...
5 Concrete Steps to Supercharge Productivity in Your Logistics Ops
Why has construction productivity remained flat in recent years? It’s an open question, with a variety of potential answers that will all have some truth to them: There’s a strong ...
Comparison: The Best Trucking Dispatch Apps for Route Management
If there’s one thing that sums up the feeling of tighter competition in the delivery industry right now, it might be this: “[m]ore trucking companies exited the market than entered...
5 Keys to Real-Time Delivery Management
We’re not shy about mentioning the fact that the last mile accounts for more than half of total logistics costs in most operations. But sometimes it’s not the entire last mile that...