Campbell, CA – August 21, 2024 – DispatchTrack, the global leader in last mile delivery software, is pleased to announce that they have been named as a Recognized Vendor in the 2024 Gartner® Market Guide for Last-Mile Delivery Technology Solutions (LMD).
Gartner’s latest guide notes that, “New digitalization initiatives, the increasing adoption of e-commerce, and the need to optimize transportation costs to improve the end-consumer experience and increase brand engagement are some of the challenges LMD solutions must solve. Pre- and post-purchase processes have been impacted by those challenges, requiring organizations to adopt technology that enables optimized delivery orchestration to provide more comfort, options, and a better experience overall to the end consumer.”
For more than 14 years, DispatchTrack has been committed to meeting retailers and distributors’ needs with a single, comprehensive cloud-based last mile delivery software solution. The software solution has been leveraged by more than 2,200 businesses around the globe to achieve an increase in NPS, 98% on-time delivery rates, huge reductions in routing time, and significant delivery cost savings.
“The last mile delivery market is always evolving, and we pride ourselves on making sure our technology evolves with it,” said Satish Natarajan, founder and CEO of DispatchTrack. “There was a time when just the idea of equipping drivers with mobile applications to document deliveries was a radical idea—now, the expectation is that last mile processes are highly agile, connected, and intelligent. Our last mile delivery solution combines route optimization, customer experience, driver management, and delivery tracking into a single cohesive whole so that our customers can reduce costs and improve performance. We strive to offer technology that can transform last mile deliveries, and we appreciate being named in Gartner’s Market Guide for Last Mile Delivery.”
To learn how DisptachTrack’s last mile delivery technology has impacted delivery organizations around the globe, check out our customer success stories .
To download the Market Guide from Gartner, subscribers can visit here.
Disclaimers
Market Guide for Last-Mile Delivery Technology Solutions (Published on 18 June 2024, ID G00784655, By Oscar Sanchez Duran, Carly West, Nathan Lease)
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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About DispatchTrack
DispatchTrack is the global leader in last mile delivery software, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack’s scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we’re constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
You can follow DispatchTrack on LinkedIn and Twitter.
Contact:
Dan Shim
dan@dispatchtrack.com
