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REAL-TIME ORDER TRACKER

Ultimate transparency for the entire last mile

Customers are informed of pending orders and can track their deliveries at every step, instilling confidence, reducing anxious calls, and boosting customer satisfaction.

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Ultimate transparency for the entire last mile

Real-Time Visibility That Builds Trust

DispatchTrack’s Order Tracker gives customers live delivery updates with accurate ETAs and real-time tracking. By reducing uncertainty and support calls, it builds trust and improves both customer satisfaction and team efficiency.

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Up‑to‑the‑minute ETAs 

Customers see reliable arrival times powered by DispatchTrack’s advanced routing engine, so they know exactly when to expect deliveries.

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End‑to‑end visibility

From dispatch to doorstep, real-time location tracking lets customers follow the delivery journey through a unified interface — reducing anxiety and increasing engagement.

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Fewer customer service calls

With detailed delivery status available on-demand, “Where’s my order?” calls drop—freeing up your support team and improving satisfaction.

CUSTOMER STORIES

See What Our Customers Are Saying

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Bailey Buick

Marketing Manager at Merit Foods

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We’re always looking for ways to more effectively help the customer. DispatchTrack gave us a great option for making sure the customers are happy and they’re not stuck waiting on us to call them back.
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Lee Ann Snyder

Business Process Specialist, Metal Sales Manufacturing

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DispatchTrack has become an invaluable partner for us. The efficiency and precision we’ve gained are exactly what’s needed to stay competitive and meet the high demands of our customers.
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Jessica Dennan

Business Process Engineer, BMD

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DispatchTrack’s pallet scanning makes a faster, more efficient delivery process. We’re extremely happy with the level of partnership DispatchTrack offered to build out and refine this functionality with us.
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Walter Greathouse

Customer Experience/Ops Manager, Gunton Corp, DBA Pella

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Before DispatchTrack, I could never have delegated the routing of the trucks. I wouldn't have had that crucial first 2 hours of the day to devote to overseeing multiple different teams within the company. DispatchTrack has been a pivotal tool for giving time back to our management and saving costs.
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Ryan Howe

Ryan Howe

Head of Supply Chain & Development, Berry Bros. & Rudd

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The flexibility and customisation of the DispatchTrack platform to the Berry Bros. & Rudd internal processes has been fantastic. We now have visibility and control over our last mile that is enabling us to deliver the superior service our customers deserve.
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No More Guesswork

When customers can track their delivery live, they get the reassurance they need—eliminating uncertainty and preventing missed delivery windows.

No More Guesswork

Proactive Exception Handling

Order Tracker alerts both your team and customers when delays, reroutes, or unforeseen events occur, enabling swift communication and resolution.
Proactive Exception Handling

Brand-First Experience

With a customizable tracking portal, you reinforce your brand’s identity at every step—turning delivery updates into opportunities to delight and engage your customers.

Brand-First Experience

Single Source of Delivery Truth

Dispatchers, drivers, support staff, and customers all share the same real-time data, fostering trust and aligning every stakeholder on one version of delivery status.

 
Single Source of Delivery Truth

More than 2,500 companies around the world rely on us

 

See DispatchTrack’s Real Time Delivery Tracking Solution in Action