What's the Next Generation of Customer Delivery Experience?
Customer delivery experience is a moving target. To keep up with changing expectations, you have to be constantly listening to your customers and evaluating your processes. Both en...
6 Proven Ways to Reduce Your Last Mile Delivery Costs
Between 2018 and 2023, last mile delivery costs went from 41 percent of total shipping costs to 53 percent. Depending on what sector you're in, that might even be an underestimate ...
Boosting Delivery NPS with DispatchTrack's Customer Experience Tools
Whether you use NPS or not, you can’t deny the importance of customer experience for modern delivery businesses. We all know that customers place a huge premium on the service they...
What Are the Logistics Software and Technology Trends to Watch in 2025?
Machine learning. Robotics. IoT. Any one of these tech developments would be disruptive, but having all of them hit the last-mile industry at once is head spinning. And for those l...
DispatchTrack for Food Distribution [Video]
Food distributors know that getting a head of lettuce to the supermarket is complex.
Fleet Dispatching Software: Why You Need It and What to Look For
Gone are the days when fleet management challenges could be dealt with by hand. Simply put, the operational challenges of running a fleet require the right tools; for many business...
The Right Delivery Driver App for Last Mile Logistics
When businesses select their last mile logistics software, last mile delivery mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may ha...
5 Essential Strategies to Master Truck Route Optimization
To remain competitive—and survive—optimizing your delivery operations is no longer optional. With the right practices and technology, you can dramatically improve your truck routes...
Last Mile Delivery Solutions: Why SaaS Is the Right Choice
Last mile delivery is such a crucial part of the fulfillment that in the last few years it’s become more and more pervasive in common parlance. Your average consumer knows—or think...
Why the Status Quo in Building Supplies Delivery Isn't Good Enough
If you’re a building supplies distributor, your world is changing rapidly. Two big trends—digitization and consolidation—are sweeping through the building supplies industry and swe...
The Best Route Planner Apps Have These 5 Features
Route planner apps are crucial parts of the last mile delivery ecosystem—-but they’re not all created equal. Different route planners will be designed for different use cases, and ...