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Our Resources

Here’s a selection of white papers, e-books, case studies, buying guides and more to help you excel in operations and exceed customer expectations.

All White Papers & One Pagers Research & E-Books Case Studies

Elevated Customer Delivery Experiences

How to Build Trust with Elevated Customer Delivery Experiences

Learn why customer delivery experience is so important, how to achieve elevated experiences in the last mile and how to translate those into measurable ROI

Billing and settlement white paper

How and Why 3PLs Should Automate Billing and Settlement

Invoicing clients and settling with drivers and carriers can be a huge undertaking for any 3PL. Most companies find themselves stuck with slow processes and high error rates—but th...

Route Optimization

How Route Optimization Can Add to Your Last Mile Capabilities

When your routes are efficient and your ETAs are accurate, you can boost your on-time rate, reduce failed deliveries, and increase your NPS. But not all route optimization tools ar...

Transparency in last mile logistics

Radical Transparency at Scale in Last Mile Logistics

Transparency is the keystone of the modern delivery experience. 93% of customers reported they want to receive regular updates about their large-item deliveries. But not all operat...

Last mile solution

How to Roll Out a Large Scale Last-Mile Solution

DispatchTrack has rolled out our last-mile logistics software to substantial enterprise customers, some with up to 4,000 trucks and 1,200 distribution center. Along the way, we've ...

Image showing a mobile view of DispatchTrack Software

Increase Visibility—If You Can See It, You Can Fix It

Visibility isn’t just about collecting relevant data: it’s about accessing that data in one place with minimal fuss. If you can pull that off, you can effortlessly manage by except...

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