Support

As a DispatchTrack customer, you can take advantage of 24/7 customer support. Whatever you need, we’re here to help—whether you're seeking troubleshooting help or you're interested in enabling a new a feature.

Contact Us

For any support needs—including activating new features—feel free to give us a call at 1-866-437 3573 ext 2, email us at support@dispatchtrack.com, or fill out the form, and we’ll get back to you ASAP.

We can help with requests such as:

New features and upgrades
Onboarding support
Provisioning new licenses
API documentation
Software training
Troubleshooting
Systems integration support

A Suite of Tools to Streamline Deliveries and Enhance Service

With tools built for every step of the last mile process, perfecting your operation is just a matter of time.

Route Optimization

Route Optimization

Perfectly optimized routes calculate the most accurate ETAs — in seconds.

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Order Tracker

Order Tracker

Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

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Telematics and Compliance

Telematics & Compliance

Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

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Strategic Planning

Strategic Planning

Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

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Customer Communication

Customer Communication

Constant real-time text, email and voice between dispatcher, driver and customer.

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Self Scheduling

Self Scheduling

Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

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Driver Mobile App

Driver Mobile App

Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

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Pickup Logistics and Contactless

Pickup Logistics & Contactless

Real-time routing and self-scheduling make pickups painless and contactless possible.

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Real Time Visibility

Real Time Visibility

Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

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Billing and Settlement

Billing & Settlement

DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

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Proof of Delivery

Proof of Delivery

Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.

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