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2024 Last Mile Outlook

Our study this year shows an uptick in uncertainty about business outlooks and supply chain challenges. How are supply chain leaders dealing with this year's holiday delivery crunch and planning for the future? Check out our 2024 Last Mile Outlook to find out.

DispatchTrack’s 2024 Last Mile Outlook offers new insights into how businesses are thinking about and tackling this year's challenges, based on a survey of more than 100 logistics professionals. The report shows an easing supply chain crisis but continued cost pressures for 3PL providers, retailers, distributors, and others—as well as giving a glimpse into how these businesses are thinking about and preparing for holiday delivery challenges. 

Here are some of the key takeaways:

  • 86% of logistics professionals expect fuel and other operating costs to increase again this year.
  • 39% expect business to be down while 29% expect business to be better. 17% are uncertain.
  • 48% are not concerned with inventory shortages or oversupply this year.
  • But 45% have invested in new technology or expanded their investment in existing technologies this year.