Wine & Spirits

Sophisticated Wine & Spirits Delivery Software

Hauling temperature-sensitive, high-value products presents unique problems, and DispatchTrack gives you the tools to master them. From super-early supermarkets to late-night bartenders, buyers ordering at all hours can challenge the loading and routing skills of your most diligent dispatchers. Easily handle orders of mixed cases and bottles and produce positive proof of delivery to keep you and your customers in high spirits.

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Spirits and wine delivery software
Wine delivery route optimization

The — exactly — right route

In an urban area with restaurants, bars and retailers scrambled together in dense pockets separated by heavy traffic, getting your routes right can mean the difference between delivering in the required window and missing critical drop offs. DispatchTrack’s routing engine is powered by artificial intelligence that learns the usual traffic on your routes and factors in how long it takes to make each delivery to give you pinpoint ETAs. You can assign preferred delivery times and tiers to each customer to hit time-critical delivery windows without compromising routing efficiency.

Wine software

Time & temperature critical

Fine wine broiling in the back of a box truck stuck in a summer traffic jam can turn a routine delivery into a returns nightmare. DispatchTrack knows the correct transport temperature for every SKU, and it knows the number of compartments on each truck and their temperature capacity. It can even monitor four different temperature zones in a trailer in transit, ensuring you against claims for spoilage. DispatchTrack’s routing engine puts together the jigsaw puzzle of locations, SKUs, temperatures and times to give you the most optimized route possible.

Alcohol delivery software compliance

Compliance

The wine and spirits industry is blanketed by regulations at every level from the federal government down to individual city districts. DispatchTrack keeps tabs on what products are going where and when, and documented workflow can keep you and your crews on the right side of the regulations.

Wine and spirits proof of delivery

Chain of custody and proof of delivery

If a crate of Krug or Cristal champagne goes missing, it could wash a wad of cash off your balance sheet. DispatchTrack can follow goods every step of the way, from dock, to truck to customers, and document each step with photos, video, notes, signatures and time stamps, supplying you with the ultimate accountability tool.

Wine software reporting

The right reports, too

The complexity of rotating SKUs and ever-changing routes and orders are conquered in DispatchTrack’s report module, which has both pre-built common report types and the flexibility to create as many custom reports as you need. With craft brewers pumping out new SKUs each week, use the speed and smarts of our reports to keep you on track.

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Pilot Freight Services

Smart and Compliant Alcohol Delivery Software

Standing orders with rotating SKUs? Limited reefer capacity and an all-day spread of deliveries from pre-dawn to after midnight? Let DispatchTrack take charge and optimize delivery times and fleet capacity.

Route Optimization

Route Optimization

Perfectly optimized routes calculate the most accurate ETAs — in seconds.

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Order Tracker

Order Tracker

Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

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Telematics and Compliance

Telematics & Compliance

Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

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Strategic Planning

Strategic Planning

Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

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Customer Communication

Customer Communication

Constant real-time text, email and voice between dispatcher, driver and customer.

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Self Scheduling

Self Scheduling

Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

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Driver Mobile App

Driver Mobile App

Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

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Pickup Logistics and Contactless

Pickup Logistics & Contactless

Real-time routing and self-scheduling make pickups painless and contactless possible.

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Real Time Visibility

Real Time Visibility

Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

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Billing and Settlement

Billing & Settlement

DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

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Proof of Delivery

Proof of Delivery

Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.

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Timing Isn’t Everything, It’s the Only Thing

Getting enough olives out in time to populate those St. Patrick’s Day martinis isn’t a problem for DispatchTrack’s intelligent routing engine. It learns as you use it, improving your routing and your ETAs by remembering traffic patterns, customer delivery times and memorizing the compartments and capacity of each of your assets.

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Wine delivery software