Health and Medical Delivery

Health and Medical Deliveries Run on Trust—Trust Runs on DispatchTrack

We see full visibility and HIPAA and SOC 2 data compliance as table stakes—our speciality is turning data visibility and smart routing capabilities into consistent right-time deliveries that build trust between you and your customers.

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Medical delivery software

Complete More Deliveries—All at the Right Time

Trust is more crucial to health and medical deliveries than nearly any other sector—you have to inspire complete confidence in your clients and customers by making promises and keeping them without fail. To make that happen, you have to cut through the complexity of delivery management to ensure consistent right-time deliveries. That’s where DispatchTrack’s route optimization and planning capabilities come in.

  • Get the most out of your delivery capacity with AI-powered route optimization.
  • Deliver on-time with 98% accurate ETAs.
  • Let customers track their own deliveries in real time.
Learn more about our route optimization tool »
Healthcare delivery route optimization

Make Compliance Second Nature

The U.S. federal government—and governments around the world—have very strict rules about how PHI (Personal Health Information) must be handled and who can handle it. You need a process that meets or exceeds federal guidelines. DispatchTrack is HIPAA and SOC 2 compliant, ensuring you can manage PHI data coming from your clients securely.

  • Ensure HIPAA and SOC 2 compliance.
  • Configure access controls as needed.
  • Gain full visibility into each and every delivery.
Learn more about our last mile visibility dashboard »
Medical delivery compliance

Build Trust with Transparent Deliveries

When it comes to medical deliveries, making promises and actually keeping them is paramount. Some customers will want to see the same driver at the same time on the same day of the week, and when you offer them transparency into their deliveries, they can be sure that you’re taking your commitments seriously. DispatchTrack’s automated customer communication tools make that possible by offering timely delivery alerts and a dedicated customer order tracking portal.

  • Send schedule confirmations, reminders, and real-time updates on the day of delivery.
  • Let customers track their own deliveries in real time.
  • Manage exceptions proactively.
Learn more about our customer communication features »
Accurate ETAs and real-time updates

Track Your Promises with Complete Last Mile Visibility

Deliveries are complex enough before you add in the challenges that come with complying with government and other regulations. DispatchTrack’s solution cuts through that complexity by ensuring a complete audit trail and an easily accessible record of each delivery. Whether you’re digging into our reporting modules or glancing through our visibility dashboard, the information you need is right at your fingertips—you’ll never need to hunt for it.

  • Track all your deliveries in real time from a single dashboard.
  • Run custom reports to gain new insights.
  • Get the right data at the right time.
Download our two-minute guide to last mile visibility »
Fast route optimization tools

The DispatchTrack Difference

Fast deployment, constant cloud-based updates and end-to-end functionality give you the tools to optimize the last mile and exceed customers’ expectations.

Routing software

AI-powered route optimization

Last mile visibility

Real-time visibility dashboard

Delivery scheduling

Customer
self-scheduling

Last mile reporting and KPIs

Customized KPIs and reporting

Delivery notifications

Two-way customer communication

Vision Logistics logo

“DispatchTrack has revolutionized our delivery experience, reduced costs and made us more sustainable by reducing the amount of miles and fuel we use.”

Graeme Wilson

Managing Director, Vision Logistics

See How DispatchTrack Can Power Trust and Efficiency in Health and Medical Deliveries

When you make delivery promises to customers, DispatchTrack makes sure you keep them. Talk to an advisor about how DispatchTrack can help transform your delivery operations.

DispatchTrack's medical delivery software on a mobile and desktop device