Building Products & Supplies

Deliver building products right on time, every time

For builders, not having critical materials delivered on schedule means crew time wasted waiting for the truck and blown project deadlines. DispatchTrack last-mile software gives you and your customers easy-to-use tools that work. Our AI-powered routing engine allows you to schedule by preferred window and assign priority tiers to the most critical customers. It even integrates proof-of-delivery with your workflow and optimizes customer pickups at your warehouses and retail stores.

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Building supplies delivery
Building supply software

The right stuff, right on time

Undisclosed flights of stairs and too-narrow doorways aside, when you take on furniture and appliance deliveries, you take on a lot of responsibility. That $25,000 appliance suite you just loaded up has a mirror finish that the customer expects will be installed in their kitchen unblemished. Clients want to know that their merchandise — and their brand — are in good hands. If you do it right, time after time, your reputation for performance will be as valuable as a houseful of Mitchell Gold furniture.

Building materials route optimization

AI-powered route optimization software

Using artificial intelligence, DispatchTrack learns what your drivers are able to do in the field, accounting for their skill in making fast, accurate deliveries, traffic and how long it takes your customer to receive and sign off on deliveries. This will allow you to nail your ETAs with 95% accuracy and allow customers to keep their projects moving without wasting time waiting.

Static and dynamic routing

Static and dynamic routing

For standing orders, use calendar-based routing. Changes? No problem. If changes come in to a standing order — or if your orders are all a la carte — the AI route planning software in DispatchTrack will take over and optimize your routes to level load your trucks. You can assign preferred delivery windows for each customer, and you can assign each customer to a priority tier, to make sure you get the most important loads to the most important customers with 95% accurate ETAs. Every time.

Building materials proof of delivery

Delivery done and documented: proof positive

DispatchTrack follows every building supply delivery from loading to drive off with GPS tracks, timestamps and delivery documentation including videos, photos, notes and signatures. All uploaded to the cloud and available for your dispatchers to review in real time.

Construction material delivery app

Self-scheduling and order tracking

Customers can even self-schedule deliveries and track them from dock to delivery site. Whether it’s a trailer-load of trusses or a few cases of caulking, they choose from delivery options optimized for your capacity. They can watch the progress of the supplies in real time on their own devices and communicate with your dispatcher and driver.

Building supplies pickup

Pickup logistics

DispatchTrack’s genius for building supplies delivery extends right into your warehouse, allowing customers to schedule self-pickups in a way that maximizes efficiency for you. When an online order is placed, DispatchTrack assigns the right resources to deliver that order — such as an associate with a forklift — and optimizes the pickup slots it offers the customer to match your capacity. The customer never has to come inside: when they enter the parking lot, they’re directed to the correct pickup location where the goods are delivered and documented.

Our Partners Trust Us

Lowes DispatchTrack
Ferguson
WWP DispatchTrack

Scaling a Brand's Values

Ferguson had a vision for bringing full transparency to their customer delivery experience. They took the reins and designed an end-to-end last mile solution that upgraded their process, tools, and service. All while integrating 3PL providers seamlessly.

Ferguson Case Study

Customer Story

Ferguson finds the right recipe with DispatchTrack

A Suite of Tools Streamlines Building Supplies Delivery

DispatchTrack is a true end-to-end solution, optimizing every part of your operation from orders in through routing, loading, delivery, documentation and on to billing and settlement.

Route Optimization

Route Optimization

Perfectly optimized routes calculate the most accurate ETAs — in seconds.

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Order Tracker

Order Tracker

Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

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Telematics and Compliance

Telematics & Compliance

Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

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Strategic Planning

Strategic Planning

Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

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Customer Communication

Customer Communication

Constant real-time text, email and voice between dispatcher, driver and customer.

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Self Scheduling

Self Scheduling

Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

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Driver Mobile App

Driver Mobile App

Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

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Pickup Logistics and Contactless

Pickup Logistics & Contactless

Real-time routing and self-scheduling make pickups painless and contactless possible.

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Real Time Visibility

Real Time Visibility

Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

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Billing and Settlement

Billing & Settlement

DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

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Building Supplies Delivery Solved

Can your building supplies delivery software combine a couple of pallets of wallboard with plastic pipe, cans of PVC cement, rolls of Romex, and some hand tools? Can everything go on the same truck? And can you deliver it to a job site that's on a road that's not finished yet, no street signs, and no driveway access at exactly 7 am? DispatchTrack masters supply challenges using artificial intelligence to give you the most optimized routes and ETAs you can meet with 95% accuracy.

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Building supplies delivery solved