AGC members know: Delivering building materials is serious business

There's no room for errors when delivering to busy build sites and construction yards. Identify the right inventory, build smart routes, and deliver within the precise time window—every time.

Book a demo

Supporting the Last Mile in Building Materials

  • On time with every delivery: Construction sites keep tight schedules and builders are anxiously waiting. Ensure consistent and realiable on-time deliveries.
  • Digitized from end to end: Support and inform your team and your customers throughout the entire journey with a fully digitized last mile delivery solution.
  • Customer centric experiences: Offer personalized communications, real-time visibility, and comprehensive services to your customers.

Essential last mile capabilities for AGC members:

Mixed fleet support
Mixed fleet support

Find the right balance of internal and external 3rd party carrier options to ensure on time delivery and coverage to all build and construction sites.

Delivery scheduling
Scheduling

Flexible time window options to schedule deliveries when customers need it down to the minute. Coordinate customer schedules with real-time driver availability, vehicle type, available capacity, and service time.

Digitized POD
Digital proof of delivery

Gather signatures, take photos, scan barcodes, verify completed services, and validate deliveries–all from a connected driver mobile app.

Next Day routing
Same day/next day routing

Urgent and last minute orders are prioritized for immediate shipment with real time communication and coordination between driver, dispatcher, and customer.

Fast and easy adjustments
Real-time adjustments

Late orders, new unit counts, scheduling changes, and other modifications are optimized in minutes with updates sent to both customer and delivery team.

See our product in action

A direct view of DispatchTrack from the user's perspective.  See how you can optimize routing, maximize visibility and boost customer satisfaction in these self-guided video tours.

To learn more, book a live demo with one of our expert advisors.

Book a live demo
Desktop Application
  • Import orders directly form your ERP/POS or CSV files.
  • Quickly filter and create highly optimized routes.
  • Drag-and-drop to make changes.
Mobile Field Application
  • Auto import routes and orders.
  • Turn by turn navigation for field reps.
  • Scan items on/off truck.
  • Digital POD with photos, signatures, time stamps and notes.
Customer Engagement
  • Full lifecycle customer communications.
  • Automatic notification before delivery, day of, route start and one stop away.
  • Automated and live two way communications.

Homans

 

Homans Associates is a subsidiary of Watsco, a Fortune 500 company. With 24 locations across the Northeast, they strive to offer the residential and commercial HVAC parts and supplies their customers need, when they need them.

The Challenge: Modernizing the Last Mile

HVAC deliveries can be complex and high stakes, but Homans Associates was stuck routing their stop by hand and dispatching drivers with paper copies of their routes. They knew that they had room to increase efficiency in their last mile logistics processes—they just needed the right software provider. 

That’s where DispatchTrack came in.

The Solution: AI-Powered Last Mile Logistics with DispatchTrack

Homans Associates knew that a smarter, more connected, and more efficient delivery planning and execution process was possible. In fact, some of their staff had seen it firsthand using DispatchTrack at previous jobs. 

They decided that DispatchTrack was the best option for digitizing their routing and other processes across the last mile. Our platform offered Homans:

  • AI-powered route optimization with highly accurate delivery ETAs
  • Real-time delivery tracking 
  • Digitized, instantly-available proof of delivery
  • A driver mobile that’s easy to use
  • Streamlined interfaces for quickly accessing delivery data
  • Customer communications tools for sending out notifications

The Results: Faster Routing, Happier Customers

Reduced fuel costs
  • 75% reduction in time spent routing
  • 98% faster responses to customer inquiries
  • Significant reduction in paper usage

By implementing DispatchTrack, Homans Associates was able to save on fuel, save on time, and improve customer satisfaction. DispatchTrack’s route optimization engine sped up the routing process by 75% compared to manual routing, and made it easy to make last-minute adjustments as needed.

At the same time, they gained a huge increase in last mile delivery visibility. They were able to track deliveries in real time, thanks in part to the fact that training drivers to use the app only took a few days. This has been a recipe for success, and as they continue updating their technology stack they’re already planning to expand their usage of DispatchTrack.

More than 2,500 companies around the world rely on us

 

See DispatchTrack's Last Mile Delivery Solution in Action