Wismettac Asian Foods, Inc. was established in 1912 and is one of the oldest and most experienced distributors of Asian food products in North America. With more than a century under their belts, the company has continued to grow and find new customers in new markets to delight.
As they continued to evolve their business, they knew that their route planning process had room to evolve. They were planning routes manually, which meant that they had to rely solely on the local knowledge of dispatchers and drivers. At the same time, they needed a way to ensure that they weren’t exceeding DOT weight restrictions in their deliveries. Finally, Wismettac’s B2B delivery model required fixed route planning capabilities that could handle weekly variations and opportunities for further optimization. That’s where DispatchTrack came in.
By partnering with DispatchTrack, Wismettac gained a purpose-built solution designed to handle the entire food distribution last mile.
Our platform offered:
In addition to offering a set of capabilities designed to help food distributors reduce costs and pave the way for growth, DispatchTrack also offered significant ease of use. The solution was user-friendly and intuitive across roles, making adoption and consistent usage much easier.
By implementing DispatchTrack, Wismettac was able to pave the way for improved operations. Wismettac was able to:
Because Wismettac adopted the solution during the pandemic, DispatchTrack’s strategic planning capabilities were put to the test right away—luckily, DispatchTrack’s platform enabled Wismettac to consolidate routes to keep up with rapidly changing conditions in just a few clicks. This provided a great roadmap to make changes that increased efficiency and resiliency in a tumultuous moment.
At the same time, sales reps were able to gain visibility into their orders in real time, which made it that much easier to provide outstanding service to customers. All of this helped pave the way for 20%+ year-over-year growth in Wismettac’s business.