Gives routers, dispatchers, and logistics professionals using DispatchTrack the flexibility to optimize across multiple parameters and real life delivery scenarios. DispatchTrack's updated routing engine serves as the foundation that supports the company's portfolio of industry vertical focused solutions.
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Campbell, CA – August 15, 2024 – DispatchTrack, the global leader in last mile delivery solutions, today announced the next generation of its industry-leading route optimization engine with enhancements that enable reload routes, prioritized stops, and advanced capacity reservations. We've also introduced flexible start times to automatically dispatch the delivery crew when the truck is fully loaded, ensuring that your team is not sitting idle due to fixed start times each day. With these updates, DispatchTrack users can easily manage an even greater range of real-life routing scenarios, resulting in reduced costs and happier customers.
DispatchTrack’s AI-powered route optimization has been impactful across a number of verticals and use cases—with many businesses achieving 98% accurate delivery ETA and 50%+ faster routing processes. This has helped users not just achieve greater cost-efficiency and capacity utilization, but also help them transform their processes to be smarter and more flexible. With the route optimization enhancements announced today, those impacts will be magnified.
Here’s what this news means for DispatchTrack users:
- Let our algorithm do the work: Route optimization has a lot of moving parts. Configure what you need and our algorithm will do the hard part for you.
- Routing for every scenario: Routing is more than where to go and how to get there. Provide specific steps for your drivers for every situation and make adjustments to their routes in real time.
- Routing for all customers: Different customers have different demands and time windows. Our centralized routing engine can optimize to meet varying SLAs and customer requests.
- Always optimized: Our routing engine not only factors in customer and business requirements, it is also continuously optimizing within those parameters to reduce cost, distance, and workload.
“Last mile deliveries have changed dramatically in the past two decades—and that change has accelerated in the past few years—but route optimization technology has often been slow to keep up,” said Satish Natarajan, founder and CEO of DispatchTrack. “DispatchTrack’s next generation routing is responding to the demands of the modern last mile delivery by providing capabilities to plan reload routes, designate the right level of priority for select deliveries, and proactively reserve capacity for future incoming orders. These capabilities are designed to do more than just boost efficiency and reduce costs—they’re meant to help users evolve their routes at the speed of their business.”
In addition to rolling out its next generation route optimization enhancements, DispatchTrack has recently introduced enhanced customer experience management tools and an updated UI/UX for its driver mobile app. You can read about those enhancements updates here and here.
About DispatchTrack
DispatchTrack is the global leader in last mile delivery software, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack’s scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we’re constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
You can follow DispatchTrack on LinkedIn and Twitter.
Contact:
Dan Shim
dan@dispatchtrack.com
