As the country’s largest wholesale distributor of landscape supplies, SiteOne prides itself on knowing its customers’ businesses better than anyone else. They’re obsessed with helping their customers succeed, and they make that happen through personalized service and deep knowledge of their goals, challenges, and needs. With distribution centers all around the country, their goal was to carry that customer obsession into their last mile deliveries by providing impeccable delivery at every step of the process.
To make that happen, they knew they needed an upgrade from their manual delivery route planning. They envisioned a way to better serve their customers via smarter route optimization and total delivery visibility before, during, and after the day of delivery. The catch? They needed to find a solution that was so easy to implement and such an obvious win that individual distribution centers in their network would adopt it willingly.
By partnering with DispatchTrack, SiteOne was able to uplevel their delivery service to better serve their customers—all while paving the way to widespread adoption throughout the company.
Our platform offered:
By empowering SiteOne to generate efficient delivery routes in record time, DispatchTrack’s powerful last mile delivery management platform helped ensure efficient deliveries from end to end. All of a sudden, trucks from different distribution centers weren’t criss-crossing each other, and the company was getting more out of its capacity. And because initial pilot rollouts were so successful, the solution was quickly and voluntarily adopted by a large percentage of the company’s branches.