How Smarter Routing Programs Impact Customer Experience
What’s your company’s main goal? To reduce costs or improve customer experience? Most companies want both, but meeting those two goals simultaneously can be a tall order.
Useful content for last mile logistics operators
What’s your company’s main goal? To reduce costs or improve customer experience? Most companies want both, but meeting those two goals simultaneously can be a tall order.
The COVID-19 pandemic has resulted in a new generation of consumers who prefer to do their shopping online and have come to expect rapid delivery turnarounds and high levels of tra...
Operators and managers need to keep track of their right-time delivery rate as it is one of the key performance indicators (KPI) in fleet operations. It's no secret that it’s impor...
In recent years, logistics has been revolutionized by intelligent route dispatch software. Automation of various delivery processes is made possible, from scheduling and job assign...
The modern delivery experience is changing rapidly, with customers increasingly expecting more transparency in their orders, live delivery statuses, and tighter shipping windows. M...
Dispatchers and route planners who manage a team of last-mile delivery drivers may find efficient routing a challenge. It can take hours to plan, optimize, and implement a delivery...
The impact of route planning on product delivery is well known to most companies that deliver products. Route planning seeks to minimize travel time by taking into consideration va...
Whether your company is seeking out routing software for the very first time, or you’re considering switching to a new solution or provider, you’re faced with the same dilemma: It’...
Last mile deliveries are often the most costly aspects of logistics. According to the 2019 Annual State of Logistics Report, the cost of transportation alone totals $1.04 trillion....
Running and managing a beer distribution enterprise is no walk in the park. Aside from engaging with customers and managing your personnel, you also need to supervise deliveries an...
The transportation industry has long been plagued by a shortage of truck drivers. But an ongoing pandemic that disrupts the global supply chain, combined with the rise of e-commerc...