Live Delivery
Tracking
Visualize the status of every truck, route, and delivery from a single, intuitive logistics dashboard.
Intelligent Customer Experience
Offer customers live delivery data—including tracking the truck from their own device—as part of a best-in-class delivery experience.
AI-Powered Exception Management
Blur detection, item recognition, and intelligent customer communications powered by DT Agent mean that you can manage exceptions faster and more effectively across the entire delivery lifecycle.
The biggest source of hidden costs in logistics is uncertainty.
When you can’t be confident about what’s happening before, during, and after deliveries, you can’t operate efficiently. DispatchTrack gives you the logistics visibility to turn uncertainty into predictability and to truly manage by exception.
Stay Ahead of Exceptions
Predictive ETAs
Our AI-powered route optimization engine turns live delivery data into precise, accurate ETAs—so you can spot potential late deliveries ahead of time.
Centralized Exception Management
Spot exceptions from your primary dashboard and then manage them from a centralized tab where you can visualize live data, order details, images, and notes.
Execution Excellence
Driver AI voice briefings and adaptive service compliance forms means that drivers are empowered to get the job done right.
Deliver Transparency to Customers
Live Delivery Tracking
Customers receive live tracking links that show up-to-the-minute delivery information, including order details and real-time ETA updates across the entire delivery lifecycle.
Expert-Level Support
Customers can reach out to DT Agent—our multi-agent AI for delivery experience—for delivery updates and to pass information along to the driver.
On-Site Execution
When delivery issues crop up—wrong color, slight damage—your teams can leverage real-time delivery verification to give customer service an opportunity to save the sale.
Make Smarter Decisions
Across All Miles
DispatchTrack’s delivery tracking and visibility extend beyond the last mile to include first mile and middle mile transfers—so you can take control of your entire logistics ops.
Performance Insights
Drill down into performance by route, driver, or order to see clear delivery documentation and metrics for your operations.
Smarter Delivery Intelligence
Enhanced reporting and analytics capabilities give your teams the ability to gain instant insights into logistics performance to improve efficiency over time.
SiteOne’s aspiration is to provide the best customer experience possible. DispatchTrack helps us do that—while minimizing fleet expenses.
Thanks to DispatchTrack, Edimca has total control of our delivery times.
When you work with a partner like DispatchTrack that can truly make our associates’ lives easier at the local level while also pleasing the customer, that’s a win-win situation.
Talk to our team about your visibility needs. See how we can help.
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Next generation route planning and optimization
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Full-lifecycle customer communications
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Total visibility throughout the entire fulfillment process
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Instant cost analyses to improve profitability
