Why Teams Are Moving On from Trimble
- Maps first, delivery second: Trimble prioritizes mapping tech across its portfolio, often bolting routing and delivery features onto outdated systems. DispatchTrack builds for the full last mile experience, including native mapping software tailored to real-world delivery conditions.
- Legacy baggage, slow rollouts: From a mix of cloud and on-premise tools to a failed SmartDelivery rollout, Trimble’s product roadmap is patchy and unreliable. DispatchTrack is modern SaaS: fast to implement, easy to use, and designed to evolve.
- No communication layer: Trimble’s customer experience tooling stops at email. DispatchTrack gives you two-way, branded communications that drive customer satisfaction (not support tickets).
How Distributors Reduce Costs with DispatchTrack
See How We Beat Trimble
Trimble’s roots are in mapping, not delivery. As a result, Appian customers struggle with clunky upgrades, underwhelming UX, and missing functionality. DispatchTrack delivers a unified, purpose-built platform that’s fast to implement, continuously improved, and engineered for the modern last mile.
To learn more, book a live demo with one of our expert advisors.
Optimize Routes – Without the Tech Pile-Up
- Ingest orders automatically, no custom workarounds required
- Generate smart routes with ML-driven constraints and drag-and-drop updates
- Deliver accurate ETAs based on real-world conditions, not static map data
Deliver Seamlessly – No Outdated POD Headaches
- Empower drivers with a modern, intuitive app
- Track deliveries and driver status in real time
- Capture rich POD data with photos, signatures, timestamps, and item-level details
Delight Customers – Beyond Basic Email
- Communicate via SMS and email with proactive ETA updates
- Customize branding for every customer touchpoint
- Enable two-way communication to reduce missed deliveries and inbound support calls
DispatchTrack had a solution that checked all the boxes for the issues we were facing. By getting all of our locations on the same platform, we’re able to standardize the process and how we do things. And it was a super smooth rollout. You almost didn’t know we had done it.