What Makes a Great Delivery Experience in 2025?
It can feel at times like last mile delivery is more of an art than a science. Customers' expectations are constantly shifting—as are market conditions and the technology landscape...
How to Leverage Last Mile Technology to Get More Out of Your New ERP
According to the folks at Oracle NetSuite, there are 6 stages of the ERP implementation process, from discovery and planning down to deployment and support. If you’ve been through ...
Connected Logistics Methodology: No TMS Required
In a recent Supply Chain Dive piece about the future of transportation management solutions (TMS), there’s a telling moment: Brock Johns from Gartner explains one of the potential ...
6 Ways DispatchTrack Powers Connected Logistics
Logistics visibility isn’t just a buzzword. It can be the difference between controlling logistics costs and ensuring a happy customer base or letting costs spiral while your custo...
5 Ways to Reduce Shipping Costs
Going into 2024, 86% of logistics professionals expected fuel and other operating costs to increase this year, and 4 in 10 planned to raise fees as a result. Heading into 2025, we’...
How Delivery Organizations Can Gain a CX Advantage with AI
Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. This article originally appeared for the Forbes T...
How Is AI Changing Delivery Fleet Management?
The pace of announcements about AI in logistics is only going to keep accelerating. Recently it was Uber Freight’s AI-powered TMS garnering headlines and Gartner’s prediction that ...
Fleet Dashboards Should Provide 360° Visibility—Even for 3rd Parties
There are few things more powerful than a brand. When a prospective customer needs a new widget and the first thing they do is type the name of your company into Google, you’ve ach...
The Hidden Cost of Late Delivery—And How to Avoid It
According to more than 60% of consumers, the best thing about a great delivery experience is arriving on time. In business-to-business use cases, that number is probably even highe...
The Right Delivery Driver Management App for Last Mile Logistics
When businesses select their last mile logistics software, last mile delivery mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may ha...
5 Steps to More Effective Sales Rep Route Planning
In a recent HubSpot report, sales productivity tools were ranked second (behind only sales management tools) in terms of the best ROI for sales-related technology. We’d argue that ...