Why Is On-Time Delivery So Important?
When it comes to big and bulky deliveries, the best thing a delivery can be is on-time—at least according to DispatchTrack’s 2022 Big and Bulky...
50% of Consumers Blame Poor Experiences on Lack of Communication
Sometimes, last mile deliveries can feel a little bit like an example of Murphy’s Law: whatever can go wrong, will go wrong. And there’s a lot that...
Why 90% of Consumers Want to Track Their Delivery Orders
When it comes to deliveries of virtually any kind, consumers and shippers fundamentally want the same thing: they want the order to arrive at the...
How to Navigate Growing Consumer Dissatisfaction with Deliveries
In a recent survey of over 1,600 American consumers, DispatchTrack uncovered growing dissatisfaction with the home delivery experience, particularly...
5 Best Practices for Digitization in Food and Beverage Logistics
There’s no doubt that food and beverage distribution companies operate in some of the most competitive markets out there. Even before the pandemic,...
3 Trends to Watch in Last Mile Delivery in 2022
Last month at Manifest, DispatchTrack co-founder and COO Shailu Satish sat down with Russell W. Goodman at Supply Chain Brain to discuss some of the...
What Does Right-Time Delivery Mean for B2B?
Customer satisfaction is just as important in B2B deliveries and distribution as it is in B2C—if not more so—but the end result of that satisfaction...
Why Consumers Are Ready for Green Logistics
For supply chain businesses, a recent report revealed good and bad news: On the one hand, nearly half of consumers polled said that they felt the...
5 Global Best Practices for Retail Deliveries
On a fundamental level, retail deliveries have all become more global. Even when you’re just trying to get an order from a distribution center in...
3 Ways Connectivity Impacts Customer Satisfaction in the Last Mile
Things like software integration and connectivity can sometimes feel like they’re at a bit of a remove from on-the-ground considerations like delight...
Why Connected Systems Are the Key to Right-Time Delivery
A lot has to go right to deliver at the right time for your customers. Any last mile delivery involves a host of moving parts and interconnected...
How Customer Engagement Can Drive Last Mile Sustainability Efforts
When it comes to getting more sustainable, some industries have a higher hill to climb than others. Currently, 62% of executives believe they need a...
