About DispatchTrack
DispatchTrack is the global leader of last mile logistics software, helping top brands powering over 180 million deliveries a year. Since 2010, DispatchTrack’s scalable SaaS platform has made delivery organizations more connected, agile, and intelligent, using highly-configurable capabilities designed to empower better delivery management from end to end. We’re constantly innovating to improve performance and better serve our 2,000+ customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, and many others.
When businesses make promises to their customers—DispatchTrack makes sure they deliver. Promise. Deliver. Delight.
Role Overview
The Revenue Operations Lead optimizes the DispatchTrack Sales and MarTech stack across the Go-to-Market engine, ensuring alignment and efficiency from Marketing to Sales to Customer Success throughout the customer lifecycle.
Primary Responsibilities
- Lead operational cadence and coordinate with Sales/Marketing to monitor performance and address issues.
- Review key metrics for bookings, pipeline performance, and business health.
- Support campaign performance and optimize marketing spend.
- Design and enforce lead processes and follow-ups.
- Identify, implement, and manage marketing technology solutions (e.g., Salesforce, 6Sense, Hubspot).
- Ensure data quality and integrity within the marketing database.
- Serve as system admin for core MarTech solutions (Salesforce, Hubspot, 6Sense).
- Analyze marketing indicators to identify trends and provide forecasts.
- Promote a data-driven culture to enhance pipeline contribution and ROI.
- Conduct post-mortem meetings to evaluate marketing program outcomes.
- Lead key marketing initiatives to drive growth, productivity, retention, and customer experience.
- Provide ad hoc analysis (e.g., funnel optimization, ABM performance).
Minimum Qualifications
- Bachelor’s Degree in Accounting, Business, Statistics or similar
- 4+ years in marketing operations, preferably in high-growth B2B SaaS.
- Experience with Salesforce.com and Hubspot.
- Proficiency in marketing technology and admin roles for multiple tools.
- Knowledge of lead lifecycle management and data flow between tools.
- Ability to work cross-functionally and present recommendations credibly.
- Knowledge of scalable best practices, processes, and systems.
- Experience with enterprise sales, account-based marketing (ABM), and customer marketing.
- Exceptional analytical skills with the ability to translate complex data into actionable insights.
- Strong problem-solving, analysis, planning, and execution skills.
- Ability to manage multiple projects with tight deadlines in a fast-paced environment.
- Strong business acumen and project management skills with a data-driven approach.
- Proven experience with automation and repeatable processes.
- Deep understanding of the customer journey, data augmentation, lead routing, and scoring.
- Effective communication skills.
Location
SF Bay Area, CA, Hybrid (3 days a week in Campbell, CA)
Compensation
Up to $140,000 based in the Bay Area, California
Equal Opportunity Employer
We are an equal opportunity employer, ensuring all employment practices are based on business needs without discrimination based on race, ethnicity, gender identity, sexual orientation, religion, age, neurodiversity, disability, citizenship, veteran status, or any other protected status. This applies to all aspects of employment, including recruitment, hiring, compensation, benefits, performance, promotion, and termination.
Please email careers.us@dispatchtrack.com to apply