Centralized Control
A single control tower for your entire delivery network, from 3PLs to contractors and everything in between.
AI-Driven Visibility
AI helps flag exceptions while the driver is on site so you can manage proactively.
Scalable Operations
No matter how large your network, we make deliveries predictable and efficient at scale.
Track and manage deliveries across carriers from one place all in real time.
When you rely on 3PLs and other delivery partners to execute deliveries, it can feel impossible to maintain visibility. DispatchTrack solves that headache with a single, unified dashboard built for real-time insights.
Scale Without Losing Control
Unify Your Network
Manage 3PLs, contractors, and partners from a single platform. Instantly visualize exceptions and drill down into deliveries that need your attention.
Standardize Delivery Execution
Ensure that every delivery meets your standards for service and documentation with configurable forms and workflows for service and compliance.
AI-Powered Proof of Delivery
Our mobile app enables drivers to capture photographic proof of delivery, which is validated in real time to ensure that the right items were delivered and documented.
Improve Delivery Partner Performance
On-Site Execution
Even when you’re not doing the deliveries yourself, DispatchTrack offers on-site execution tools—from configurable workflows to AI-powered voice briefings for each stop.
Pre-Delivery Readiness
Drivers or customers can take a picture of the delivery site—including doorways and narrow access points—and our item classification system will flag areas where the items won’t fit.
Loop in Customer Support
When exceptions arise, we give your in-house customer support team the visibility they need to act on the situation in real-time and solve customer problems and retain revenue.
Power Strategic Decision-Making
Manage Exceptions in Real Time
Contracting out deliveries to third parties doesn’t mean losing control of your brand. Leverage real-time visibility for strategic exception management across your network.
Track 3PL Performance
Intelligent reporting capabilities gives you the ability to track KPIs and gain insights on the performance of individual 3PLs or delivery partners.
AI-Driven Insights
Leverage enhanced reporting and analytics to make data-driven decisions across your delivery operations. We help you instantly visualize delivery costs and customer satisfaction to optimize over time.
SiteOne’s aspiration is to provide the best customer experience possible. DispatchTrack helps us do that—while minimizing fleet expenses.
Thanks to DispatchTrack, Edimca has total control of our delivery times.
When you work with a partner like DispatchTrack that can truly make our associates’ lives easier at the local level while also pleasing the customer, that’s a win-win situation.
Talk to our team about your visibility needs. See how we can help.
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Next generation route planning and optimization
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Full-lifecycle customer communications
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Total visibility throughout the entire fulfillment process
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Instant cost analyses to improve profitability
