Last Mile Delivery Meaning: Key Tactics for Delighting Customers
Meeting today's customer expectations is tough and expensive; staying competitive means improving efficiency and customer satisfaction while also controlling costs. This is especia...
Useful content for last mile logistics operators
Meeting today's customer expectations is tough and expensive; staying competitive means improving efficiency and customer satisfaction while also controlling costs. This is especia...
There was a time – quite recently – when consumers were willing to accept the most basic delivery services. And for some categories of purchases having a bag or box tossed onto the...
Last mile delivery costs are spiraling, eroding profit margins across the logistics industry. With the global last-mile market exploding from $161 billion in 2024 to a projected $3...
The traditional “triple option” for businesses was “good, fast, cheap: pick two.” Well, today's customers aren't playing by those rules anymore. They want all three, plus exception...
Delivery tracking used to be something of a novelty, but by now it’s absolutely standard for a great delivery experience—to the point that 9 in 10 consumers want the ability to tra...
When RC Willey digitized their dispatching, they saved huge amounts of money on paper alone. Their route manifests and proof of delivery were all on paper that had to be printed ou...
Poor last mile distribution can make or break a company. DispatchTrack’s own Big and Bulky Delivery Report recently showed that 90% of consumers want the ability to track their del...
Final mile delivery is about a lot more than just fast order fulfillment. Consumers expect fast and reliable fulfillment, but they also expect a highly-connected and carefully cura...
Disruptions to the last mile delivery process are nothing new—logistics professionals have had to find ways to deal with last-minute headaches and snafus for as long as there have ...
The hype cycles around technology can be fascinating things. For years, conventional wisdom has been tilting away from on-premise (on-prem) software deployments and towards SaaS—be...
In a recent DispatchTrack webinar, Bryce Shively of IDI Distributors explained to our viewers that he had a personal vendetta against paperwork. And who can blame him? It takes up ...