Customers

Joybird Case Study

Written by DispatchTrack | Sep 25, 2024 5:31:28 PM

About Joybird:

Joybird—one of La-Z-Boy’s premiere furniture brands—was founded on the idea that people should never settle when it comes to their home furnishing. Their custom-made and curated furniture is built to meet the demands and unique tastes of their customers, providing a high-quality product that will be enjoyed for a lifetime. 

How Joybird Is Delighting Customers with DispatchTrack:

  • Customer self-scheduling from available options via text and email
  • Confirmation messages the night before delivery with an updated time window
  • Route optimization to ensure efficient stop sequences and accurate delivery ETAs
  • Driver mobile that empowers delivery personnel to provide best-in-class service