Real-Time Order Tracking
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Give customers visibility into every order, from scheduling to delivery, with real-time updates.
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Spot and fix issues before they escalate by tracking orders, routes, and drivers in one platform.
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Keep teams aligned and customers informed with accurate ETAs and proactive updates.
Seamless Communication
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Keep customers informed with branded updates, texts, and emails at every delivery stage.
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Reduce inbound calls with automated alerts and self-service visibility.
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Enable two-way communication for rescheduling, confirmations, and feedback.
Digital Proof of Delivery
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Capture signatures, photos, timestamps, and notes in real time.
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Reduce disputes and billing errors with instant delivery verification.
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Access POD records instantly across teams, systems, and locations.
The DispatchTrack Solution
Connected Tools.
Seamless Service.
Automated Notifications
Keep customers informed at every step with proactive updates – reducing uncertainty and building trust.
Real-Time Tracking
Track every delivery, route, and vehicle live – so nothing falls through the cracks.
Frictionless Proof of Delivery
Capture signatures, photos, and notes instantly to verify delivery and reduce disputes.
Customer Expectations Have Never Been Higher
We’ve entered an era where delivery isn’t just logistics—it’s brand experience. Whether it’s B2B job sites or consumer doorsteps, buyers now expect the same transparency and speed they get from the world’s biggest e-commerce players.
One missed ETA can undo years of loyalty, while consistent, reliable service becomes a true differentiator. Delivering on time is no longer enough, to win and keep customers, businesses must deliver with confidence, transparency, and trust—every single time.
This shift has redefined customer experience as a competitive battleground. Companies that treat delivery as an afterthought risk falling behind, while those that embrace real-time visibility, AI-powered accuracy, and proactive communication are setting the new standard.
Every Delivery Builds Trust
On-time arrivals, proactive communication, and seamless handoffs transform logistics into customer loyalty.
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Meet every promise: Real-time updates keep customers informed and confident.
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Proactive communication: Automated alerts eliminate surprises and reduce inbound calls.
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Reliable service at scale: Consistent, transparent interactions that build loyalty with every order.
See How Our Customers Deliver Consistently On Time
Show customers you can deliver on every promise. Discover how DispatchTrack helps you reduce failed deliveries, boost satisfaction, and turn reliability into loyalty.
Trusted by Enterprises Achieving Double-Digit
Efficiency Gains with DispatchTrack
DispatchTrack is more than just fleet management, it’s customer satisfaction management. It’s been a game changer.
Tony Mitchell
Warehouse General Manager at American Furniture Warehouse
DispatchTrack’s pallet scanning makes a faster, more efficient delivery process. We’re extremely happy with the level of partnership DispatchTrack offered to build out and refine this functionality with us.
Jessica Dennan
Business Process Engineer, BMD