Looking for Roadnet training? We’re not surprised, Roadnet’s routing and other functionality is notoriously complicated—most users need binders full of information to do what they need to do. In spite of this fact, the actual training and support offered by Roadnet (aka Solera/Omnitracs) are fairly limited.
In the very short term, looking for training from a third party might be a decent bet (if you came here from a Google search there’s a good chance there are plenty in the search results). After all, you need to find a way to get the right goods on the right routes at the right time to keep your customers happy.
But in the medium to long term it might be worth looking for a solution that doesn’t require you to seek out external training options; a solution that empowers you to create more efficient routes in less time, without requiring your people to essentially go back to school to learn the system.
Omnitracs has put a lot of Roadnet users in an awkward position. They are strongly pushing everyone who still uses an on-premise deployment of Roadnet to their ostensible cloud platform Roadnet anywhere.
With this migration potentially looming you have to ask, “Is Roadnet training worth it?”
Why don’t we flip the script? What seems like a major challenge could actually be an opportunity for your last mile team to migrate to a future-proof platform.
Many users who have switched say that Roadnet anywhere isn’t nearly as feature-rich as what they migrated away from. Some Roadnet users are planning to continue running their on-prem deployments to avoid migrating to Roadnet Anywhere.
Of course, that doesn’t solve the problem that the system is difficult to use, and businesses are often reliant on third parties for getting the software to do what they need it to in order to ensure route efficiency and keep up with the changing needs of their business.
We’re not too worried about showing our hand in this post. From our experience, Roadnet training might not be worth it. Why? Because there are Roadnet alternatives out there that are much easier to use and don’t require extensive training simply to get your routes to do what you want them to.
In fact, there are Roadnet alternatives where your route engineers can be up and running within a matter of hours or days, and you can rely on 24/7/365 support to ensure that the solution keeps running smoothly and adapts to your needs.
DispatchTrack offers one such solution.
Our platform does more than just optimize routes and create strategic plans. It actually combines the entire last mile into a single solution, from the moment an order is created to the completed delivery and beyond. This includes:
Why do DispatchTrack customers love our platform?
Simply put, our platform is designed to make it easy for distributors and other businesses to take control of the entire last mile and find new efficiencies. Rather than grappling with disconnected systems that are so complex that rerouting is incredibly painful and time-consuming, we enable route planners to adapt routes as needed in a matter of hours at most.
The best part is that there’s no need to pay for professional services, outside training, or anything of that ilk. DispatchTrack offers training as part of the onboarding process, 24/7 support, and a platform that’s designed to make life easy for users.
One thing we’ve glossed over in the article so far is this: many users are reluctant to switch to Roadnet Anywhere because it’s a cloud solution, and yet we’re offering up our own cloud-based last mile solution as an alternative. What gives?
Simply put, SaaS solutions are increasingly a better fit for last mile operators and others who don’t want to deal with all of the challenges that come with on-prem software:
Of course, this isn’t to suggest that any old cloud solution will do. But if you have qualms about being forced to migrate from your current on-premise routing or last mile management solution, it’s worth noting that many of those issues are not inherent to the cloud.
If you’re contemplating migrating anyway, you may as well think about migrating to something that’s future-proof, that works closely with its customers to ensure successful training and rollouts, and that’s constantly innovating to ensure that users have the capabilities they need to keep up with a changing market.
Having issues with Roadnet? The answer might not be more Roadnet training. It might be finding a new solution that can improve your routing and boost efficiency and profitability throughout the entire last mile delivery journey.