When Jetson, CBC Transport, and 1915 South implemented DispatchTrack’s new AI-powered DT Agent, they all saw rapid payoffs—and it was shockingly easy.
Jetson TV & Appliance integrated DT Agent in days, tapping into real-time delivery tracking and proactive chat-based communications. Within moments of launch, customers began receiving accurate ETAs, and live updates eliminated manual status calls—instantly reducing pressure on support teams.
CBC Transport went live in just weeks and immediately automated 70 % of incoming customer inquiries. With DT Agent handling rescheduling, pickup changes, and notes delivery directly to drivers, CBC slashed resolution times by 30 % and eradicated most early‑morning call surges. Owner Cesar Bermudez raved, “The courtesy and tone is great… eliminates miscommunication and keeps everyone aligned” .
1915 South deployed DT Agent in under a week. By seamlessly integrating delivery data into LLM‑powered SMS chat, they boosted customer satisfaction and reclaimed valuable time. Director Heather Simon said, “DT Agent feels natural… always available,” while the team regained weekly hours previously consumed by routine calls .
All three saw results immediately—swift setup, no heavy lifting, and instant impact. DT Agent consistently automates 70–80 % of routine requests, frees support staff, and enhances CX without added headcount.
If you want fast ROI with minimal effort, DT Agent delivers on Day 1.