Gaining Visibility Across the First, Middle, and Last Miles
There’s no getting around the fact that the first mile is changing rapidly. At Amazon, they’ve just opened a robotic first mile fulfillment center where about 1,000 human employees...
5 Ways to Manage Delivery Exceptions More Effectively in the Last Mile
Delivery exceptions in the modern last mile are so common—and so bewildering to consumers—that FedEx actually has an entire page explaining what the status “delivery exception" mea...
What Does Alert-Driven Visibility Mean in Logistics?
How many logistics businesses have real delivery visibility? Well, it depends a lot on what you mean by visibility. Most businesses can track their trucks easily enough—even if it’...
How Do You Leverage Last Mile Technology to Improve Customer Service?
In a recent survey, respondents were divided: 43% said that the biggest benefit of providing a great customer experience is increased revenue, white 41% said that it was higher cus...
Best Last Mile Automation Software for 2025
The fact that you’re searching for last mile automation means that you’re already ahead of a big fraction of the competition. It means that you know that the antiquated manual proc...
What’s the Right Driver Scheduling Software for Last Mile Logistics?
The thing about driver schedules is that the number of permutations scales exponentially with orders—with 2 stops there’s 2 options, with 4 stops there’s 24 options, and by the tim...
What to Look for in an All in One Delivery App for Drivers
Drivers are the key to effective delivery and logistics management, which means you want to empower them to do their jobs as effectively as possible. That means providing them with...
5 Benefits of Order Tracking Software for Logistics
One of the most vexing questions in the world of logistics and delivery is: where’s my order? By the time someone is asking that question, it probably means that something has alre...
The Ultimate Guide to Dispatch Automation Software
Dispatching drivers and technicians by hand is woefully inefficient. Not only does manual dispatching mean that your team spends inordinate amounts of time printing and handing out...
The Top 4 Last Mile Software Solutions for 2025
Last mile software solutions don’t seem like they should be hard to define as a category—but when it comes to finding reliable rankings or reviews from any of the usual suspects (C...