Why Teams Are Moving On from Package.ai
- Too narrow, too limited: Built for SMB furniture retailers, Package.ai isn’t equipped to handle complex B2B logistics or large-scale B2C operations. DispatchTrack supports every delivery model, from sofas to supply chains.
- Customer comms ≠ Last Mile strategy: Their AI-powered messaging tool might chat with customers, but it’s not connected to the operational muscle needed for last mile success. DispatchTrack unites routing, visibility, and communications in one seamless system.
- Gaps where it counts: From weak GPS tracking to no truck-level capacity views, Package.ai lacks the driver experience, analytics, and predictive smarts needed for real performance.
How Distributors Reduce Costs with DispatchTrack
See How We Beat Package.ai
While Package.ai focuses on niche use cases and chatbot-style comms, DispatchTrack brings full-spectrum delivery execution: faster routing, deeper data, and better tools for every team involved in delivery.
To learn more, book a live demo with one of our expert advisors.
Optimize Routes – Without Cumbersome Workarounds
- View capacity at the truck level to plan accurately
- Generate optimal routes quickly and adjust on the fly
- Get reliable ETAs powered by real-world constraints and historical data
Deliver Seamlessly – With Tools Drivers Actually Like
- Empower drivers with simple tools that just work
- Track real-time GPS, delivery status, and POD – not just stop-level photos
- Adapt to last-minute changes with ease
Delight Customers – and Keep the Back Office Happy Too
- Coordinate comms through a dedicated notifications module — not tacked onto a routing screen
- Customize touchpoints across text, email, and alerts with enterprise controls
- Keep CSRs in the loop with visibility and drill-downs built for scale
DispatchTrack had a solution that checked all the boxes for the issues we were facing. By getting all of our locations on the same platform, we’re able to standardize the process and how we do things. And it was a super smooth rollout. You almost didn’t know we had done it.