Grocery Delivery

The Grocery Delivery Platform That Works

Many consumers have discovered they really like having their groceries delivered instead of making a trip to the supermarket. For more than a decade, DispatchTrack has been perfecting tools that give you a comprehensive platform to sell and deliver fresh foods.

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Grocery delivery platform
Grocery delivery software

Talks to your POS — and listens

Become a pro at integrating incoming orders. DispatchTrack can pick up customer orders from your existing POS and enter them into the digital order fulfillment and delivery workflow. Because DispatchTrack is fully cloud-based SaaS, your staff can use the mobile app on their own devices, so you’ll be up and running in no time.

Grocery curbside pickup

Simplifies pick and pack operations and handles curbside pickups

Our grocery delivery software easily accepts both on-demand and pre-orders. It can designate delivery and pickup orders and seamlessly manage both workflows. There’s even a workflow for curbside pickup that matches up the number and size of the orders with your available staff and allows your customers to choose a pickup time that works for you and for them.

Grocery delivery app

Manage in-house and contract drivers

Whether you use only in-house drivers, only contract or a blend of both, DispatchTrack gives you ultimate visibility into all parts of the operation. Our driver app runs on any mobile device and requires almost no training, so you can manage peaks by quickly adding new drivers. Our single-pane-of-glass dashboard shows you every driver, every route and every delivery as it happens in real time. Information is color-coded and potential problems are flagged so you can solve issues before they arise.

Grocery delivery route optimization

AI-powered optimized routing

DispatchTrack gets more accurate the more you use it. It records traffic patterns in your area, actual drive times by your crews, how long it takes to make different kinds of deliveries and more. All of that turns out ETAs that are not only doable, they actually get done.

Best grocery delivery app

Manage the entire operation at a glance from a single screen

Our single-pane-of-glass dashboard shows you every driver, every route and every delivery as it happens in real time. Information is color-coded and potential problems are flagged so you can solve issues before they arise. Customers can also see their groceries en route, so they’ll know that blueberry pie is going to make it in time for dinner. If there’s a hiccup, customer, dispatcher and driver can use the app to communicate via talk/text/email in real time.

Grocery proof of delivery

Contactless proof of delivery

Eating well can be costly, so being able to fully document your deliveries is critical. Drivers can take notes, video, photos and gather signatures wirelessly through the app. Everything is uploaded to the cloud so you can see it in real time.

Our Partners Trust Us

Quirch
J.B. Hunt
Individual Foodservice
Freedom Fresh
Pilot Freight Services

Automated Orders, Contactless Delivery and a Quick-Start Driver App

Grocery delivery is a sensitive subject. DispatchTrack gives you all the tools: POS integration, self-scheduling, routing and communciations so you can get the tomatoes there on time.

Route Optimization

Route Optimization

Perfectly optimized routes calculate the most accurate ETAs — in seconds.

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Order Tracker

Order Tracker

Continuous delivery self-tracking online or by phone reduces calls and boosts satisfaction.

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Telematics and Compliance

Telematics & Compliance

Know where your assets are and how they’re being used 24/7, plus automate IFTA and HOS logs.

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Strategic Planning

Strategic Planning

Master changes to recurring routes by combining pre-planned stops with our powerful dynamic routing engine.

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Customer Communication

Customer Communication

Constant real-time text, email and voice between dispatcher, driver and customer.

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Self Scheduling

Self Scheduling

Give customers a sense of control by allowing them to self-schedule based on your optimum routing.

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Driver Mobile App

Driver Mobile App

Drivers love DispatchTrack. Our 98% uptake means you get the most from your investment.

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Pickup Logistics and Contactless

Pickup Logistics & Contactless

Real-time routing and self-scheduling make pickups painless and contactless possible.

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Real Time Visibility

Real Time Visibility

Every truck, route and delivery is displayed graphically and updated in real time on our graphical Dashboard.

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Billing and Settlement

Billing & Settlement

DispatchTrack logs every delivery and automatically calculates invoices and payments so you get paid faster.

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Proof of Delivery

Proof of Delivery

Geostamps, installation workflows, photos, videos, notes and signatures document every step of deliveries.

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We Make Grocery Deliveries Easy

Grocery deliveries for the masses are a new thing, but our grocery delivery software isn’t. We’ve been fine-tuning our SaaS platform for more than a decade with comprehensive tools that deliver success with simplicity. AI machine learning and cloud-powered connectivity are the keys. See for yourself. The proof is in the performance — as well as the pudding.

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Grocery deliveries software